Pendo experienced a minor incident on May 28, 2026 affecting Other and Other and 1 more component, lasting 1d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 28, 2026, 02:41 PM UTC
We are aware that the issue we believed we had fully resolved yesterday has continued after we employed yesterday's fix. The issue may be impacting some customers' Salesforce integrations. Affected users may experience authentication errors or disruptions to Salesforce-connected features (e.g. our Gong integration for Listen). Our engineering team is actively investigating and working toward a resolution. We will provide further updates as more information becomes available.
- identified May 28, 2026, 05:29 PM UTC
We have identified the root cause of the issue and are currently testing the fix before rolling it out to production.
- monitoring May 28, 2026, 06:29 PM UTC
We deployed the fix and will continue to monitor to ensure it resolves the initial issue.
- resolved Jun 09, 2026, 12:39 PM UTC
This incident has been resolved.