Is Pendo down?
Last checked 2m agoNo incidents right now.
Pendo is operational right now. Last checked 2m ago; the most recent incident resolved 2h ago.
Real-time Pendo status, recent outages, and incident history — pulled directly from Pendo's official status page at https://status.pendo.io every 5 minutes. Pingoru tracks 106 Pendo services and has captured 6 incidents in the last 90 days (99.76% uptime). Get email, Slack, Discord, or webhook alerts the moment Pendo reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Pendo UIGuide DeliverabilityMobile GuidesAnalytics - Data ProcessingMobile Analytics
Timeline · 4 updates
- monitoring · Sep 14, 2026, 04:14 PM UTC
We have deployed a fix for a disruption affecting login, guide delivery latency (web and mobile), and event data processing latency in our US environment. Our team is actively monitoring to confirm the behavior is fully resolved and will provide a further update once that's confirmed.
- monitoring · Sep 14, 2026, 04:18 PM UTC
We are continuing to monitor for any further issues.
- monitoring · Sep 14, 2026, 04:22 PM UTC
Guide deliverability, data processing, and logins have been restored. There was no loss of data. There may be a small delay in event processing.
- resolved · Sep 14, 2026, 08:05 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Pendo UIPendo UIPendo UIPendo UIPendo UI
Timeline · 2 updates
- investigating · Sep 02, 2026, 03:48 PM UTC
We are investigating reports of users being unexpectedly signed out of Pendo and prompted to log back in. This is affecting a subset of users in the US Environment and we are currently investigating other environments for similar behavior. Our team is actively working to determine the cause. If you are experiencing this, clearing your browser's cache and cookies for the Pendo domain (or restarting your browser) has resolved the disruption for some users. We'll share updates as we learn more.
- resolved · Sep 02, 2026, 04:45 PM UTC
We have investigated the issue and consider this incident resolved.
Latest: We have investigated the issue and consider this incident resolved.
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- Pendo UIPendo UIPendo UIPendo UI
Timeline · 3 updates
- identified · Jul 27, 2026, 02:48 PM UTC
We are investigating a disruption affecting Pendo's AI assistant, Leo. Some customers may be unable to continue a conversation with Leo after the first message. Our team has identified the behavior and is deploying a fix. Further updates will follow.
- monitoring · Jul 27, 2026, 03:06 PM UTC
We have tested and deployed a fix and the issue with continuing conversations in Leo should be resolved. We will continue to monitor the fix for a period of time before resolving the issue.
- resolved · Jul 27, 2026, 03:25 PM UTC
This incident is resolved.
Latest: This incident is resolved.
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- Guide DeliverabilityGuide DeliverabilityGuide DeliverabilityGuide DeliverabilityGuide Deliverability
Timeline · 4 updates
- investigating · Jul 14, 2026, 12:56 PM UTC
We are investigating a disruption affecting how Pendo guides display for customers using the beta version of the Pendo Web SDK (2.333.0). Customers on the stable Web SDK are not affected. Our team is actively investigating and further updates will follow.
- identified · Jul 14, 2026, 01:19 PM UTC
We have identified the behavior affecting Pendo guides on the beta version of the Pendo Web SDK (2.333.0), where guides may prevent interaction with the underlying page. We are deploying a change to restore normal behavior. Customers on the stable Web SDK are not affected. Further updates will follow.
- monitoring · Jul 14, 2026, 02:14 PM UTC
We have deployed a change to restore normal guide behavior on the beta version of the Pendo Web SDK. Customers on the stable Web SDK are not affected. We are monitoring to confirm full recovery and will follow up once resolution is confirmed.
- resolved · Jul 14, 2026, 03:53 PM UTC
This disruption has been fully resolved. The Stable Web SDK was not impacted at any point. Thank you for your patience.
Latest: This disruption has been fully resolved. The Stable Web SDK was not impacted at any point. Thank you for your patience.
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- Guide TargetingAnalytics - Data ProcessingSession Replay
Timeline · 4 updates
- monitoring · Jul 10, 2026, 10:58 AM UTC
This morning we experience delays in processing of incoming events. While no events were lost during this time, the delays could have impacted the targeting of guides which rely on page and feature views for eligibility. At this time, we are back to normal processing latency for 90% of customers, and should soon catch up for the rest.
- monitoring · Jul 10, 2026, 11:08 AM UTC
All events other than session replay events are back to normal processing latency. We are continuing to make progress on the session replay event backlog.
- monitoring · Jul 10, 2026, 11:13 AM UTC
We are continuing to monitor for any further issues.
- resolved · Jul 10, 2026, 12:35 PM UTC
All event processing delays have been caught up. This incident is resolved.
Latest: All event processing delays have been caught up. This incident is resolved.
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See the full Pendo outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Pendo outage history →Or sign up free to get alerts when Pendo breaks · 10 free monitors · No credit card
- Started Sep 14, 2026, 04:14 PM UTC · Resolved Sep 14, 2026, 08:05 PM UTC · 3h 50m
- Intermittent sign out issue ResolvedStarted Sep 02, 2026, 03:48 PM UTC · Resolved Sep 02, 2026, 04:45 PM UTC · 56m
- Started Jul 27, 2026, 02:48 PM UTC · Resolved Jul 27, 2026, 03:25 PM UTC · 36m
- Started Jul 14, 2026, 12:25 PM UTC · Resolved Jul 14, 2026, 03:53 PM UTC · 3h 27m
- Event processing delays ResolvedStarted Jul 10, 2026, 10:45 AM UTC · Resolved Jul 10, 2026, 12:35 PM UTC · 1h 50m
- Data Sync Destination Failures ResolvedStarted Jul 02, 2026, 03:47 PM UTC · Resolved Jul 03, 2026, 01:08 PM UTC · 21h 21m