Is Pendo down?

Last checked 7m ago
Current status
Pendo is up

No incidents right now.

Official status page: https://status.pendo.io · Polled every 5 minutes · 89 components tracked

Pendo is operational right now. Last checked 7m ago; the most recent incident resolved 15d ago.

Real-time Pendo status, recent outages, and incident history — pulled directly from Pendo's official status page at https://status.pendo.io every 5 minutes. Pingoru tracks 89 Pendo services and has captured 10 incidents in the last 90 days (99.46% uptime). Get email, Slack, Discord, or webhook alerts the moment Pendo reports a new incident — free for 5 monitors, no credit card.

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Pendo uptime 99.46% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 2h 51m
    Started May 29, 2026, 12:40 PM UTC · Resolved May 29, 2026, 03:32 PM UTC
    OtherOtherOtherOtherOther
    Timeline · 2 updates
    • investigating · May 29, 2026, 12:40 PM UTC

      Pendo Academy is showing "unauthorized" in all environments. This is not related to user credentials. Our teams are currently investigating the root cause.

    • resolved · May 29, 2026, 03:32 PM UTC

      This incident has been resolved and Pendo Academy should be accessible across all regions now.

    Latest: This incident has been resolved and Pendo Academy should be accessible across all regions now.

  2. Resolved 2h 41m
    Started May 28, 2026, 09:34 PM UTC · Resolved May 29, 2026, 12:16 AM UTC
    Other
    Timeline · 3 updates
    • investigating · May 28, 2026, 09:34 PM UTC

      We are currently experiencing a delay in Agent Analytics data processing for customers in our EU region. This is caused by 429 rate limit errors from a third-party AI provider. We will provide an update and resolution as soon as possible.

    • monitoring · May 28, 2026, 10:21 PM UTC

      We have a fix in place that has begun mitigating the issue; we expect full resolution but will continue to monitor for the time being.

    • resolved · May 29, 2026, 12:16 AM UTC

      This issue is now formally resolved.

    Latest: This issue is now formally resolved.

  3. Resolved 1d 5h
    Started May 28, 2026, 02:41 PM UTC · Resolved May 29, 2026, 08:00 PM UTC
    OtherOtherOtherOtherOther
    Timeline · 4 updates
    • investigating · May 28, 2026, 02:41 PM UTC

      We are aware that the issue we believed we had fully resolved yesterday has continued after we employed yesterday's fix. The issue may be impacting some customers' Salesforce integrations. Affected users may experience authentication errors or disruptions to Salesforce-connected features (e.g. our Gong integration for Listen). Our engineering team is actively investigating and working toward a resolution. We will provide further updates as more information becomes available.

    • identified · May 28, 2026, 05:29 PM UTC

      We have identified the root cause of the issue and are currently testing the fix before rolling it out to production.

    • monitoring · May 28, 2026, 06:29 PM UTC

      We deployed the fix and will continue to monitor to ensure it resolves the initial issue.

    • resolved · Jun 09, 2026, 12:39 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 7h 37m
    Started May 27, 2026, 03:56 PM UTC · Resolved May 27, 2026, 11:33 PM UTC
    OtherOtherOtherOtherOther
    Timeline · 4 updates
    • identified · May 27, 2026, 03:56 PM UTC

      We are aware of an issue that may be impacting some customers' Salesforce integrations. Affected users may experience authentication errors or disruptions to Salesforce-connected features (e.g. our Gong integration for Listen). Our engineering team is actively investigating and working toward a resolution. We will provide further updates as more information becomes available.

    • identified · May 27, 2026, 05:45 PM UTC

      We are working currently to roll out a hotfix to mitigate this issue.

    • monitoring · May 27, 2026, 09:55 PM UTC

      We have deployed a hotfix for the issue impacting Salesforce integrations and are actively monitoring. If your integration is still not syncing, a Pendo admin and a Salesforce user with the proper Salesforce permissions may need to re-authenticate your Salesforce connection manually. To manually reset please 1) Navigate to Subscription Settings > Metadata 2) Scroll to Salesforce Integration 3) Click Begin 4) Authenticate with Salesforce (then following instructions in Salesforce) 5) Finally hit Sync to resume. For more details on Salesforce requirements and set-up, please review the "Prerequisites" and "Set up the connection" sections in the article here: https://support.pendo.io/hc/en-us/articles/16584371535771-Set-up-the-Salesforce-integration-for-Pendo If you continue to experience issues after re-authenticating, please reach out to our support team.

    • resolved · May 27, 2026, 11:33 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 2h 16m
    Started May 19, 2026, 04:50 PM UTC · Resolved May 19, 2026, 07:06 PM UTC
    Guide Deliverability
    Timeline · 4 updates
    • investigating · May 19, 2026, 04:50 PM UTC

      We are currently investigating an issue affecting guide delivery in the US1 region. Guides are not loading for end users in this environment. Our team is actively working on a resolution.

    • investigating · May 19, 2026, 05:27 PM UTC

      We have implemented some changes to mitigate the issue with partial restoration, but are still working to fully resolve and identify the root cause of the issue.

    • monitoring · May 19, 2026, 05:33 PM UTC

      Guide delivery in the US1 region has been restore and guides are now loading normally. We are continuing to monitor the situation.

    • resolved · May 19, 2026, 07:06 PM UTC

      This incident has now been fully resolved.

    Latest: This incident has now been fully resolved.

See the full Pendo outage history

5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Pendo outage history →

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Outage history

Past 90 days · 10 incidents View full outage history →