Resolved after 1 hour 47 minutes, affecting Mobile Guides and Mobile Guides and 1 more, on October 1, 2026.
We are currently investigating an issue where pairing a mobile device with the Pendo Designer fails. This affects on-device guide testing and Mobile Debugger in multiple regions. We'll share an update as soon as we have more information.
Affected components
Mobile GuidesMobile GuidesMobile GuidesMobile GuidesMobile Guides
Update timeline
- investigating Oct 01, 2026, 06:29 AM UTC
We are currently investigating an issue where pairing a mobile device with the Pendo Designer fails. This affects on-device guide testing and Mobile Debugger in multiple regions. We'll share an update as soon as we have more information.
- resolved Oct 01, 2026, 08:16 AM UTC
This incident has been resolved.
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