Resolved after 56 minutes, affecting Pendo UI and Pendo UI and 1 more, on September 2, 2026.
We are investigating reports of users being unexpectedly signed out of Pendo and prompted to log back in. This is affecting a subset of users in the US Environment and we are currently investigating other environments for similar behavior. Our team is actively working to determine the cause. If you are experiencing this, clearing your browser's cache and cookies for the Pendo domain (or restarting your browser) has resolved the disruption for some users. We'll share updates as we learn more.
Affected components
Update timeline
- investigating Sep 02, 2026, 03:48 PM UTC
We are investigating reports of users being unexpectedly signed out of Pendo and prompted to log back in. This is affecting a subset of users in the US Environment and we are currently investigating other environments for similar behavior. Our team is actively working to determine the cause. If you are experiencing this, clearing your browser's cache and cookies for the Pendo domain (or restarting your browser) has resolved the disruption for some users. We'll share updates as we learn more.
- resolved Sep 02, 2026, 04:45 PM UTC
We have investigated the issue and consider this incident resolved.
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