Resolved after 2 hours 16 minutes, affecting Guide Deliverability, on May 19, 2026.
Guide delivery in the US1 region has been restore and guides are now loading normally. We are continuing to monitor the situation.
Affected components
Update timeline
- investigating May 19, 2026, 04:50 PM UTC
We are currently investigating an issue affecting guide delivery in the US1 region. Guides are not loading for end users in this environment. Our team is actively working on a resolution.
- investigating May 19, 2026, 05:27 PM UTC
We have implemented some changes to mitigate the issue with partial restoration, but are still working to fully resolve and identify the root cause of the issue.
- monitoring May 19, 2026, 05:33 PM UTC
Guide delivery in the US1 region has been restore and guides are now loading normally. We are continuing to monitor the situation.
- resolved May 19, 2026, 07:06 PM UTC
This incident has now been fully resolved.
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