Resolved after 2 hours 3 minutes, affecting Other and Other and 1 more, on May 8, 2026.
The rollback we have implemented has successfully fixed the "invalid scope" authentication error and this issue is now resolved.
Affected components
Update timeline
- investigating May 08, 2026, 05:05 PM UTC
We are aware of an issue affecting users attempting to connect to the Pendo MCP server, where authentication is failing with an "invalid scope" error. Our engineering team has identified the root cause and a fix is currently in progress — we will provide an update once it has been deployed to production.
- identified May 08, 2026, 05:58 PM UTC
Our team has identified the issue with a code change on Monday, April 4, which we are currently rolling back.
- monitoring May 08, 2026, 06:24 PM UTC
We have successfully rolled back and are now monitoring the issue.
- resolved May 08, 2026, 07:09 PM UTC
The rollback we have implemented has successfully fixed the "invalid scope" authentication error and this issue is now resolved.
Your product runs on more than Pendo
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services