Pendo incident

Degradation of Account and Visitor Reports

Resolved after 1 hour 11 minutes, affecting Pendo UI and Pendo UI and 1 more, on November 4, 2026.

monitoring Nov 04, 2026, 03:00 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 04, 2026, 02:50 PM UTC
Resolved
Nov 04, 2026, 04:02 PM UTC
Duration
1h 11m
Detected by Pingoru
Nov 04, 2026, 02:50 PM UTC

Affected components

Pendo UIPendo UIPendo UIPendo UIPendo UI

Update timeline

  1. investigating Nov 04, 2026, 02:50 PM UTC

    We are investigating a disruption affecting Account and Visitor reports. Customers may experience reports that fail to load, and the Events table on the Account and Visitor Overview pages may also be affected. Our team is actively investigating to determine the scope and cause. We will provide an update as more information becomes available.

  2. monitoring Nov 04, 2026, 03:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 04, 2026, 04:02 PM UTC

    This incident has been resolved.

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