Resolved after 1 day 2 hours, affecting NPS Email, on June 17, 2025.
NPS emails have been re-enabled for the US region and the root issue causing the outage has been fully resolved. All emails that should have gone out during the outage will be released by end of the day Eastern Time.
Affected components
Update timeline
- identified Jun 17, 2025, 01:21 PM UTC
At approximately 7:25 AM UTC time, our email backup system for delivering emails for NPS was disabled in our US region. We have identified the root cause and are currently working to remediate the issue.
- resolved Jun 18, 2025, 04:17 PM UTC
NPS emails have been re-enabled for the US region and the root issue causing the outage has been fully resolved. All emails that should have gone out during the outage will be released by end of the day Eastern Time.
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