PayTrace incident

Performance Issues on PayTrace.net

Minor Resolved View vendor source →
Started
Apr 30, 2026, 07:27 PM UTC
Resolved
Apr 30, 2026, 09:59 PM UTC
Duration
2h 32m
Detected by Pingoru
Apr 30, 2026, 07:27 PM UTC

Affected components

Virtual Terminal

Update timeline

  1. investigating Apr 30, 2026, 07:27 PM UTC

    Our systems have detected possible performance issues with our system (paytrace.net). We're currently investigating and will provide more information soon.

  2. investigating Apr 30, 2026, 08:20 PM UTC

    We are continuing to investigate this issue and will provide more information as soon as it becomes available. Thank you for your patience.

  3. resolved Apr 30, 2026, 09:59 PM UTC

    Our Technology team has resolved the issue, and our sign-in page and website are now functioning at normal speeds. Thank you for your patience and understanding.

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