Resolved after 2 hours 32 minutes, affecting Virtual Terminal, on April 30, 2026.
Our Technology team has resolved the issue, and our sign-in page and website are now functioning at normal speeds. Thank you for your patience and understanding.
Affected components
Update timeline
- investigating Apr 30, 2026, 07:27 PM UTC
Our systems have detected possible performance issues with our system (paytrace.net). We're currently investigating and will provide more information soon.
- investigating Apr 30, 2026, 08:20 PM UTC
We are continuing to investigate this issue and will provide more information as soon as it becomes available. Thank you for your patience.
- resolved Apr 30, 2026, 09:59 PM UTC
Our Technology team has resolved the issue, and our sign-in page and website are now functioning at normal speeds. Thank you for your patience and understanding.
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