Is PayTrace down?

Last checked just now
Current status
PayTrace is up

No incidents right now.

Official status page: https://status.paytrace.com · Polled every 5 minutes · 19 components tracked

PayTrace is operational right now. Last checked just now; the most recent incident resolved 14d ago.

Real-time PayTrace status, recent outages, and incident history — pulled directly from PayTrace's official status page at https://status.paytrace.com every 5 minutes. Pingoru tracks 19 PayTrace services and has captured 5 incidents in the last 90 days (99.36% uptime). Get email, Slack, Discord, or webhook alerts the moment PayTrace reports a new incident — free for 5 monitors, no credit card.

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PayTrace uptime 99.36% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 2m
    Started Sep 08, 2026, 05:38 AM UTC · Resolved Sep 08, 2026, 05:41 AM UTC
    TSYS (Vital)
    Timeline · 2 updates
    • investigating · Sep 08, 2026, 05:38 AM UTC

      We are currently investigating an issue connecting to the TSYS processing platform. Merchants using the TSYS platform are currently not getting responses to transaction requests.

    • resolved · Sep 08, 2026, 05:41 AM UTC

      TSYS transaction processing is back up and running at full speed. We will provide a postmortem after we gather all information around the root cause.

    Latest: TSYS transaction processing is back up and running at full speed. We will provide a postmortem after we gather all information around the root cause.

  2. Resolved 46m
    Started Sep 03, 2026, 10:06 PM UTC · Resolved Sep 03, 2026, 10:52 PM UTC
    TraditionalJSON APIEMVVirtual TerminalChecksTraditional API & Secure CheckoutPayTrace Go App
    Timeline · 2 updates
    • investigating · Sep 03, 2026, 10:06 PM UTC

      Multiple PayTrace services are currently experiencing an interruption due to a widespread outage with our cloud provider, Amazon Web Services (AWS). Our engineering team is actively monitoring the situation and tracking AWS's progress toward a resolution. We will provide another update as soon as more information is available.

    • resolved · Sep 03, 2026, 10:52 PM UTC

      Our engineering team has confirmed that all services are now fully operational. While AWS has not yet updated their public status page to reflect the recovery, our internal monitoring indicates that the underlying issue is completely resolved. Thank you for your patience.

    Latest: Our engineering team has confirmed that all services are now fully operational. While AWS has not yet updated their public status page to reflect the recovery, our internal monitor…

  3. Resolved 3h 30m
    Started Aug 13, 2026, 05:20 PM UTC · Resolved Aug 13, 2026, 08:51 PM UTC
    Virtual TerminalEPX
    Timeline · 3 updates
    • investigating · Aug 13, 2026, 05:20 PM UTC

      Our systems have detected degraded performance affecting the processing network EPX. During this time, you may experience slower than normal load times or processing delays. Our engineering team is actively investigating the root cause and working to restore full performance as quickly as possible. We apologize for any inconvenience and will provide another update as soon as we have more information.

    • monitoring · Aug 13, 2026, 06:14 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Aug 13, 2026, 08:51 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

Outage history

Past 90 days · 3 incidents View full outage history →