Resolved after 1 minute, affecting TSYS (Vital), on January 6, 2025.
TSYS transaction processing is back up and running at full speed. We will provide a postmortem after we gather all information around the root cause.
Affected components
TSYS (Vital)
Update timeline
- investigating Jan 06, 2025, 03:45 PM UTC
We are currently investigating an issue connecting to the TSYS processing platform. Merchants using the TSYS platform are currently not getting responses to transaction requests.
- resolved Jan 06, 2025, 03:46 PM UTC
TSYS transaction processing is back up and running at full speed. We will provide a postmortem after we gather all information around the root cause.
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