PayTrace incident

Possible Performance Issues

Resolved after 4 minutes, affecting Documentation, on June 13, 2025.

resolved Jun 13, 2025, 01:24 AM UTC

Our automated systems had detected possible performance issues with our External Branded Site (paytrace.net). The performance issues have been resolved.

Started
Jun 13, 2025, 01:19 AM UTC
Resolved
Jun 13, 2025, 01:24 AM UTC
Duration
4m
Detected by Pingoru
Jun 13, 2025, 01:19 AM UTC

Affected components

Documentation

Update timeline

  1. investigating Jun 13, 2025, 01:19 AM UTC

    Our automated systems have detected possible performance issues with our External Branded Documentation Site (help.paytrace.com). We're currently investigating and will provide more information soon.

  2. resolved Jun 13, 2025, 01:24 AM UTC

    Our automated systems had detected possible performance issues with our External Branded Site (paytrace.net). The performance issues have been resolved.

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