Paysafe Outage History

Paysafe degraded · 4 active incidents View live status →

Paysafe had 48 outages in the last 2 years totaling 576h 46m of downtime — averaging 2 incidents per month.

There were 48 Paysafe outages since February 24, 2026 totaling 576h 46m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.paysafe.com

Minor April 21, 2026

Service Disruption - EU Acquiring Merchant Payments & Reports

Detected by Pingoru
Apr 21, 2026, 08:56 AM UTC
Resolved
Apr 23, 2026, 08:36 AM UTC
Duration
1d 23h
Affected: Paysafe Acquiring RS2 - Batch ProcessingPaysafe Acquiring RS2 - InvoicesPaysafe Acquiring RS2 - Financial Reporting
Timeline · 4 updates
  1. investigating Apr 21, 2026, 08:56 AM UTC

    Dear All, Please be advised that due to a technical issue on our partner side, EU Acquiring merchants and partners payments and reports may be processed with a one day delay. Our partner is working with the highest priority on resolving the issues and restoring normal batch processing. Thank you for your understanding and apologize for the impact this might have on your business! Further updates will follow. MIM Paysafe Reference ID: INC0304363

  2. identified Apr 21, 2026, 03:19 PM UTC

    Please be advised that due to a technical issue on our processor side, Paysafe Acquiring (Europe) merchants and may be affected by a funding delay today. They have also confirmed that clearing of transactions is delayed which will result in delayed postings and may result in delayed funding. Our processor is working with the highest priority on resolving the issues and restoring normal batch processing. Thank you for your understanding and apologize for the impact this might have on your business! Further updates will follow. Reference ID: INC0304363

  3. monitoring Apr 22, 2026, 09:47 AM UTC

    Please be advised that following our previous communication, our partner has confirmed that processing for the April 21st has now been completed. However, processing of the current business - April 22nd is still ongoing. As a result, Paysafe Acquiring (Europe) merchants may continue to experience delays in clearing, merchant funding and payment details & account statement report. Our partner continues to work with the highest priority to restore normal service levels as soon as possible. Thank you for your understanding and apologize for the impact this might have on your business! Further updates will follow. Reference ID: INC0304363

  4. resolved Apr 23, 2026, 08:36 AM UTC

    Please note the issue affecting batch transaction processing on our partner's side has now been fully resolved. Our partner has confirmed full recovery of all impacted services and processes. Clearing, merchant funding, and all related report processing are fully restored and operating normally. Files for all impacted dates - April 21st, 22nd and 23rd have been successfully received and processed. Our operational teams are working with the highest priority to consolidate all outstanding payments and release them as soon as possible. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner was remediating the situation. MIM Paysafe Reference ID: INC0304363

Read the full incident report →

Minor April 12, 2026

Service Disruption-Fiserv

Detected by Pingoru
Apr 12, 2026, 05:38 AM UTC
Resolved
Apr 12, 2026, 05:53 AM UTC
Duration
15m
Affected: Fiserv First Data
Timeline · 4 updates
  1. identified Apr 12, 2026, 05:38 AM UTC

    Our provider FISERV has identified the root cause and is working on implementing a solution. MIM Paysafe Reference ID:INC0303522

  2. monitoring Apr 12, 2026, 05:47 AM UTC

    Our provider Fiserv implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID:INC0303522

  3. monitoring Apr 12, 2026, 05:47 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 12, 2026, 05:53 AM UTC

    The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Fiserv was remediating the situation. MIM Paysafe Reference ID:INC0303522

Read the full incident report →

Minor April 7, 2026

Service Disruption - GMoney

Detected by Pingoru
Apr 07, 2026, 06:22 AM UTC
Resolved
Apr 07, 2026, 07:54 AM UTC
Duration
1h 31m
Affected: GMoney
Timeline · 3 updates
  1. investigating Apr 07, 2026, 06:22 AM UTC

    Our partner Gmoney is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0302973

  2. monitoring Apr 07, 2026, 06:44 AM UTC

    Please be advised that our partner has successfully restored their services. All services have been confirmed to be fully operational. More updates to follow. MIM Paysafe Versión en Español Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. Seguimos informando. MIM Paysafe Reference ID: INC0302973

  3. resolved Apr 07, 2026, 07:54 AM UTC

    Please be advised that our partner has successfully restored their services. All services have been confirmed to be fully operational. We value your partnership and appreciate your understanding while our partner was remediating the situation. MIM Paysafe Versión en Español Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia. MIM Paysafe Reference ID: INC0302973

Read the full incident report →

Major April 5, 2026

Service Disruption - Interac

Detected by Pingoru
Apr 05, 2026, 12:37 PM UTC
Resolved
Apr 06, 2026, 02:02 AM UTC
Duration
13h 24m
Affected: Interac e-Transfer
Timeline · 7 updates
  1. investigating Apr 05, 2026, 12:37 PM UTC

    Our partner Peoples Trust is investigating a potential issue with their e-Transfer services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0302811

  2. investigating Apr 05, 2026, 01:07 PM UTC

    Our provider Peoples Trust are still investigating, we will keep you informed on further progress. MIM Paysafe Reference ID:INC0302811

  3. identified Apr 05, 2026, 01:46 PM UTC

    Our provider Peoples Trust (Interac) has identified the root cause and is working on implementing a solution. MIM Paysafe Reference ID: INC0302811

  4. identified Apr 05, 2026, 04:38 PM UTC

    Our provider - Peoples Trust continue to work on implementing a fix and service restoration. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0302811

  5. identified Apr 05, 2026, 07:41 PM UTC

    People's Trust continues to work on a fix for the incident. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0302811

  6. monitoring Apr 06, 2026, 01:05 AM UTC

    Our provider Peoples Trust implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID:INC0302811

  7. resolved Apr 06, 2026, 02:02 AM UTC

    The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Peoples Trust was remediating the situation. MIM Paysafe Reference ID:INC0302811

Read the full incident report →

Minor April 3, 2026

Service Disruption - ACH & RTP withdrawals

Detected by Pingoru
Apr 03, 2026, 06:17 PM UTC
Resolved
Apr 09, 2026, 08:28 AM UTC
Duration
5d 14h
Affected: Skrill API
Timeline · 5 updates
  1. identified Apr 03, 2026, 06:17 PM UTC

    We are currently investigating an issue where ACH withdrawals are temporarily unavailable due to a third‑party banking limitation. Merchants may experience delays with ACH withdrawals during this time. Our teams are actively working with the bank to resolve the issue and will provide updates as more information becomes available. Important note: This issue only impacts withdrawals from a Merchant’s balance to their bank account; processing of customer payments to Merchants is not affected. MIM Paysafe Reference ID: INC0302791

  2. identified Apr 05, 2026, 07:51 AM UTC

    We are investigating additional limitations affecting the RTP withdrawal processing for US Skrill customers. Our teams are actively working to resolve the issue and will provide updates as more information becomes available. Important note: The issues only impact withdrawals and processing of customer payments to Merchants is not affected. The cause of both issues is partner limitations. Paysafe services remain fully operational. MIM Paysafe Reference ID: INC0302791 & INC0302807

  3. identified Apr 06, 2026, 02:34 PM UTC

    Please be advised the limitations affecting RTP withdrawals for US Skrill customers have been resolved. The functionality has been fully restored and is available for customers. We will keep you updated on the the limitations affecting ACH withdrawals. We apologize for the impact this issue is having on your business. We value your partnership and appreciate your understanding while we are remediating the situation. MIM Paysafe Reference ID: INC0302791 & INC0302807

  4. identified Apr 07, 2026, 04:33 PM UTC

    We have made significant progress in resolving the third‑party banking limitations affecting ACH withdrawals. Service restoration is expected within the next 48 hours. Please note that RTP withdrawal processing for US Skrill customers has now been fully restored and is operating as expected. We will continue to monitor the situation closely and provide further updates as they become available. We appreciate your patience and understanding while remediation efforts continue. MIM Paysafe Reference ID: INC0302791 & INC0302807

  5. resolved Apr 09, 2026, 08:28 AM UTC

    We would like to inform you that the third‑party banking limitations affecting ACH withdrawals have been resolved. ACH withdrawals have been fully reinstated and are now operating as expected. RTP withdrawal processing for US Skrill customers remains fully available and unaffected. We appreciate your patience while we were remediating the situation and apologize for any inconvenience caused. MIM Paysafe

Read the full incident report →

Minor April 3, 2026

Service Disruption- RS2

Detected by Pingoru
Apr 03, 2026, 07:45 AM UTC
Resolved
Apr 04, 2026, 12:35 PM UTC
Duration
1d 4h
Affected: Paysafe Acquiring RS2 - Financial Reporting
Timeline · 3 updates
  1. investigating Apr 03, 2026, 07:45 AM UTC

    Please be advised that due to a technical issue, a few merchants and partners may experience a delay in the delivery of Standardized Payment Details and Account Statement Reports. Our teams are working to generate the reports with the highest priority. Thank you for your understanding and apologize for the impact this might have on your business! Further updates will follow. MIM Paysafe Reference ID: INC0302712

  2. monitoring Apr 03, 2026, 02:32 PM UTC

    A solution has been implemented and activity on the report generation is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID:INC0302712

  3. resolved Apr 04, 2026, 12:35 PM UTC

    The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0302712

Read the full incident report →

Minor March 26, 2026

Merchant Payments Service Disruption

Detected by Pingoru
Mar 26, 2026, 02:39 PM UTC
Resolved
Mar 27, 2026, 08:06 AM UTC
Duration
17h 26m
Affected: Merchant Payments
Timeline · 3 updates
  1. investigating Mar 26, 2026, 02:39 PM UTC

    Please be advised that due to a technical issue, some merchants may face a one business day delay on funding of some transactions processed on March 25th. The issue is being investigated with the highest priority. We apologize for the impact this has on your business. Thank you for your understanding. MIM Paysafe Reference ID: INC0301739

  2. monitoring Mar 26, 2026, 05:37 PM UTC

    Please note a fix has been implemented and we are closely monitoring the results. As a result of the incident some merchants whose processing accounts are linked to GLOBAL PAYMENTS in Canada may face a one business day delay on funding of some transactions processed on March 25th We apologize for the impact this has on your business. Thank you for your understanding. MIM Paysafe Reference ID: INC0301739

  3. resolved Mar 27, 2026, 08:06 AM UTC

    The incident has been resolved successfully and the impacted services are fully restored. Affected transactions from March 25th have been successfully processed and no further funding delay is expected. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0301739

Read the full incident report →

Minor March 25, 2026

Service Disruption- iDEAL

Detected by Pingoru
Mar 25, 2026, 02:43 PM UTC
Resolved
Mar 25, 2026, 03:05 PM UTC
Duration
22m
Affected: iDEAL bank-transfers
Timeline · 2 updates
  1. investigating Mar 25, 2026, 02:43 PM UTC

    Our partner iDEAL is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0301611

  2. resolved Mar 25, 2026, 03:05 PM UTC

    The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner iDEAL was remediating the situation. MIM Paysafe Reference ID: INC0301611

Read the full incident report →

Minor March 17, 2026

Service Disruption-Merchant Test

Detected by Pingoru
Mar 17, 2026, 01:46 PM UTC
Resolved
Mar 17, 2026, 02:22 PM UTC
Duration
35m
Affected: Merchant Test
Timeline · 4 updates
  1. investigating Mar 17, 2026, 01:46 PM UTC

    We are investigating a potential issues with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0300647

  2. identified Mar 17, 2026, 02:00 PM UTC

    The root cause of this incident has been identified and our technical teams are working on implementing a solution. We will keep you informed on the progress. MIM Paysafe Reference ID:INC0300647

  3. monitoring Mar 17, 2026, 02:13 PM UTC

    A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID:INC0300647

  4. resolved Mar 17, 2026, 02:22 PM UTC

    The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0300647

Read the full incident report →

Minor March 10, 2026

Service Disruption - PagoEfectivo

Detected by Pingoru
Mar 10, 2026, 08:57 PM UTC
Resolved
Mar 10, 2026, 10:34 PM UTC
Duration
1h 36m
Affected: CIP GenerationMerchant Notification (PagoEfectivo)
Timeline · 5 updates
  1. identified Mar 10, 2026, 08:41 PM UTC

    New incident: Investigating Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Versión en Español Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información. MIM Paysafe

  2. monitoring Mar 10, 2026, 08:57 PM UTC

    We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow. Reference ID: INC0299932

  3. investigating Mar 10, 2026, 09:01 PM UTC

    We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow. Reference ID: INC0299932

  4. identified Mar 10, 2026, 10:17 PM UTC

    The root cause of this incident has been identified and our technical teams are working on implementing a solution. We will keep you informed on the progress. MIM Paysafe Reference ID: INC0299932

  5. resolved Mar 10, 2026, 10:34 PM UTC

    The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0299932

Read the full incident report →

Minor March 10, 2026

Payment XP Service Disruption

Detected by Pingoru
Mar 10, 2026, 07:29 PM UTC
Resolved
Mar 10, 2026, 07:44 PM UTC
Duration
15m
Affected: PXP GatewayPXP Webhost API
Timeline · 2 updates
  1. identified Mar 10, 2026, 07:29 PM UTC

    The root cause of this incident has been identified and our technical teams are working on implementing a solution. We will keep you informed on the progress. MIM Paysafe Reference ID:INC0299903

  2. resolved Mar 10, 2026, 07:44 PM UTC

    The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0299903

Read the full incident report →

Minor March 9, 2026

Fiserv (Omaha) Funding delays

Detected by Pingoru
Mar 09, 2026, 06:10 PM UTC
Resolved
Mar 21, 2026, 11:42 AM UTC
Duration
11d 17h
Affected: Fiserv (Omaha) Funding
Timeline · 6 updates
  1. investigating Mar 09, 2026, 06:10 PM UTC

    Please be advised that we are investigating an issue impacting some merchants integrated via Omaha (Fiserv) that's causing potential funding delays. We apologize for the impact this may have on your business. More updates will follow.

  2. identified Mar 10, 2026, 09:26 AM UTC

    Please be advised the cause of the incident was identified. We are in the process of implementing a solution with the highest priority. We apologize for the impact this may have on your business. More updates will follow. MIM Paysafe Reference ID: INC0299487

  3. identified Mar 10, 2026, 01:40 PM UTC

    We are continuing to work on a fix for this issue. More updates will follow. MIM Paysafe Reference ID: INC0299487

  4. monitoring Mar 10, 2026, 09:01 PM UTC

    Please be advised that our teams have successfully released the delayed payments which should be funded on the next banking cycle. We continue to actively monitor the funding flow to ensure no more delays will incur. We apologize for the impact this incident may have caused to your business. MIM Paysafe Reference ID: INC0299487

  5. monitoring Mar 13, 2026, 11:54 AM UTC

    Please note a solution has been implemented and no further delays are expected. Our teams continue working with the highest priority to process outstanding batches. More updates to follow. Reference ID: INC0299487

  6. resolved Mar 21, 2026, 11:42 AM UTC

    The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0299487

Read the full incident report →

Notice March 9, 2026

Service Disruption- People's Trust

Detected by Pingoru
Mar 09, 2026, 02:27 AM UTC
Resolved
Mar 09, 2026, 02:27 AM UTC
Duration
Affected: Interac e-Transfer
Timeline · 1 update
  1. resolved Mar 09, 2026, 02:27 AM UTC

    Please be advised we experienced a degradation with People's Trust services between {Start Time 01:57 UTC} and {End Time 01:59 UTC}. The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0299583

Read the full incident report →

Minor March 8, 2026

Service Disruption-Worldpay Vantiv

Detected by Pingoru
Mar 08, 2026, 09:57 AM UTC
Resolved
Mar 08, 2026, 01:20 PM UTC
Duration
3h 22m
Affected: Worldpay Vantiv
Timeline · 3 updates
  1. investigating Mar 08, 2026, 09:57 AM UTC

    Our partner Worldpay Vantiv is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0299576

  2. monitoring Mar 08, 2026, 10:28 AM UTC

    Our provider Worldpay Vantiv implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID:INC0299576

  3. resolved Mar 08, 2026, 01:20 PM UTC

    The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Worldpay Vantiv was remediating the situation. MIM Paysafe Reference ID: INC0299576

Read the full incident report →

Minor March 6, 2026

Service Disruption - Cardinal Commerce

Detected by Pingoru
Mar 06, 2026, 02:37 AM UTC
Resolved
Mar 06, 2026, 08:57 AM UTC
Duration
6h 19m
Affected: Cardinal Commerce (3DS2)
Timeline · 3 updates
  1. investigating Mar 06, 2026, 02:37 AM UTC

    Our partner Cardinal is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0299408

  2. monitoring Mar 06, 2026, 08:44 AM UTC

    Our partner Cardinal implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID: INC0299408

  3. resolved Mar 06, 2026, 08:57 AM UTC

    The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Cardinal was remediating the situation. MIM Paysafe Reference ID: INC0299408

Read the full incident report →

Minor March 4, 2026

Service Disruption-FISERV

Detected by Pingoru
Mar 04, 2026, 02:52 PM UTC
Resolved
Mar 04, 2026, 04:16 PM UTC
Duration
1h 24m
Affected: Fiserv First Data
Timeline · 2 updates
  1. investigating Mar 04, 2026, 02:52 PM UTC

    We are investigating (a) potential issue(s) with the service(s) mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0299187

  2. resolved Mar 04, 2026, 04:16 PM UTC

    The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0299187

Read the full incident report →

Minor March 4, 2026

Service Disruption - QR Code Provider

Detected by Pingoru
Mar 04, 2026, 06:03 AM UTC
Resolved
Mar 04, 2026, 09:13 AM UTC
Duration
3h 9m
Affected: GMoney
Timeline · 2 updates
  1. investigating Mar 04, 2026, 06:03 AM UTC

    Please be advised that our QR code partner is currently experiencing service degradation. We have successfully applied mitigation measures and rerouted the traffic to our alternate solution. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0299121

  2. resolved Mar 04, 2026, 09:13 AM UTC

    The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0299121

Read the full incident report →

Minor March 3, 2026

Third-Party Federal Reserve ACH Transaction Processing Delay Incident

Detected by Pingoru
Mar 03, 2026, 04:30 PM UTC
Resolved
Mar 04, 2026, 04:20 PM UTC
Duration
23h 50m
Affected: Fiserv First Data
Timeline · 2 updates
  1. investigating Mar 03, 2026, 04:30 PM UTC

    We have been made aware of an internal issue at the US Federal Reserve that is impacting the processing of ACH transactions. As a result, US merchants may experience delays in receiving settlement funding to their accounts. Customers may also experience delays in receiving acknowledgements for files transmitted for the March 3rd business day, as well as delays affecting the same day ACH window and the first ACH window for future dated items. We will continue to provide updates as information becomes available and apologize for any inconvenience. Reference ID: INC0299030

  2. resolved Mar 04, 2026, 04:20 PM UTC

    The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0299030

Read the full incident report →

Minor March 1, 2026

Service Disruption: Interac e-Transfer

Detected by Pingoru
Mar 01, 2026, 05:50 PM UTC
Resolved
Mar 01, 2026, 06:42 PM UTC
Duration
52m
Affected: Interac e-Transfer
Timeline · 2 updates
  1. investigating Mar 01, 2026, 05:50 PM UTC

    Our partner Interac e-Transfer is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0298764

  2. resolved Mar 01, 2026, 06:42 PM UTC

    This incident has been resolved. Reference ID: INC0298764

Read the full incident report →

Notice February 28, 2026

Service Disruption-3DS

Detected by Pingoru
Feb 28, 2026, 02:28 AM UTC
Resolved
Feb 28, 2026, 02:28 AM UTC
Duration
Affected: Cardinal Commerce (3DS2)
Timeline · 1 update
  1. resolved Feb 28, 2026, 02:28 AM UTC

    Please be advised we experienced a degradation with 3DS services between 00:51 UTC and 01:20 UTC. The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0298724

Read the full incident report →

Critical February 27, 2026

Service Disruption - SIBS

Detected by Pingoru
Feb 27, 2026, 11:38 AM UTC
Resolved
Feb 27, 2026, 11:41 AM UTC
Duration
2m
Affected: Multibanco
Timeline · 2 updates
  1. investigating Feb 27, 2026, 11:38 AM UTC

    We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0298581

  2. resolved Feb 27, 2026, 11:41 AM UTC

    This incident has been resolved. Reference ID: INC0298581

Read the full incident report →