Paysafe experienced a minor incident on August 28, 2026 affecting Moneris, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 28, 2026, 08:12 PM UTC
We are investigating (a) potential issue(s) with the service(s) mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0319361
- monitoring Aug 28, 2026, 08:27 PM UTC
A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID:INC0319361
- resolved Aug 28, 2026, 08:47 PM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner MONERIS was remediating the situation. MIM Paysafe Reference ID:INC0319361