- Detected by Pingoru
- Oct 06, 2026, 07:51 AM UTC
- Resolved
- Oct 06, 2026, 09:32 AM UTC
- Duration
- 1h 41m
Affected: QR Payments
Timeline · 2 updates
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monitoring Oct 06, 2026, 07:51 AM UTC
Please be advised that we have successfully rerouted the traffic to our alternate solution. Affected services are now fully operational. More updates to follow. MIM Paysafe Reference ID: INC0324088 Versión en Español Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa. Los servicios afectados ya están totalmente operativos. Seguimos informando. MIM Paysafe
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resolved Oct 06, 2026, 09:32 AM UTC
Please be advised that our partner has successfully restored their services. We have successfully switched traffic back to the primary provider. All services have been confirmed to be fully operational. We value your partnership and appreciate your understanding while our partner was remediating the situation. MIM Paysafe Reference ID: Versión en Español Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos. Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia. MIM Paysafe Reference ID: INC0324088
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- Detected by Pingoru
- Oct 06, 2026, 02:56 AM UTC
- Resolved
- Oct 06, 2026, 08:59 AM UTC
- Duration
- 6h 3m
Affected: Interac e-Transfer
Timeline · 4 updates
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investigating Oct 06, 2026, 02:56 AM UTC
We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0324070
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identified Oct 06, 2026, 03:29 AM UTC
The issue has been identified and a fix is being implemented.
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monitoring Oct 06, 2026, 05:08 AM UTC
A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID:INC0324070
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resolved Oct 06, 2026, 08:59 AM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0324070
Read the full incident report →
- Detected by Pingoru
- Oct 02, 2026, 07:00 PM UTC
- Resolved
- Oct 02, 2026, 09:05 PM UTC
- Duration
- 2h 4m
Affected: NetBanx Back Office
Timeline · 4 updates
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investigating Oct 02, 2026, 07:00 PM UTC
We are investigating potential issue with the availability of activity reports in the NetBanx Back Office Portal. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0323314
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investigating Oct 02, 2026, 08:27 PM UTC
Our teams are still investigating. We will keep you informed on further progress. MIM Paysafe Reference ID: INC0323314
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identified Oct 02, 2026, 08:46 PM UTC
The root cause of this incident has been identified, and our technical teams are working on implementing a solution. We will keep you informed on the progress. MIM Paysafe Reference ID: INC0323314
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resolved Oct 02, 2026, 09:05 PM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0323314
Read the full incident report →
- Detected by Pingoru
- Oct 01, 2026, 01:00 PM UTC
- Resolved
- Oct 01, 2026, 01:00 PM UTC
- Duration
- —
Timeline · 1 update
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resolved Oct 01, 2026, 06:18 PM UTC
Please be advised we experienced a degradation with Banco del Pichincha services between 16:10 UTC and 17:45 UTC. The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0323748
Read the full incident report →
- Detected by Pingoru
- Sep 30, 2026, 06:09 PM UTC
- Resolved
- Oct 01, 2026, 09:02 PM UTC
- Duration
- 1d 2h
Affected: Batch Upload
Timeline · 5 updates
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identified Sep 30, 2026, 06:09 PM UTC
Please be advised that due to a technical issue, some merchants processing with Moneris may face a one business day delay on funding of some transactions processed on September 29th. The issue is being investigated with the highest priority. We apologize for the impact this has on your business. Thank you for your understanding. MIM Paysafe Reference ID: INC0323478
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monitoring Sep 30, 2026, 11:19 PM UTC
A fix has been implemented and we are monitoring the results.
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monitoring Oct 01, 2026, 05:13 PM UTC
Please be advised that due to a continuing technical issue on our partner bank side, some merchants processing with Moneris may face a one business day delay on funding of some transactions processed on September 30. Transactions processed on September 29th have been successfully processed. The issue is being investigated with the highest priority by the Banks Support teams. We apologize for the impact this has on your business. Thank you for your understanding. MIM Paysafe Reference ID: INC0323478
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monitoring Oct 01, 2026, 08:15 PM UTC
Please be advised that Moneris have fully resolved the issues. Due to accumulated delay on the bank's side, a subset of merchants processing with Moneris will face a one business day delay on funding of some transactions processed on September 30. Our teams are continuing efforts to ensure all delayed payments are successfully submitted and processed at the earliest opportunity. We apologize for the impact this has on your business. Thank you for your understanding. MIM Paysafe Reference ID: INC0323478
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resolved Oct 01, 2026, 09:02 PM UTC
The incident with Moneris has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. Thank you for your understanding. MIM Paysafe Reference ID: INC0323478
Read the full incident report →
Notice September 30, 2026 - Detected by Pingoru
- Sep 30, 2026, 04:36 AM UTC
- Resolved
- Sep 30, 2026, 04:36 AM UTC
- Duration
- —
Timeline · 1 update
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resolved Sep 30, 2026, 08:33 AM UTC
Please be advised we experienced a degradation with our partner Multibanco services between 07:36 UTC and 08:07 UTC. The incident has since been resolved successfully, and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner was remediating the situation. MIM Paysafe Reference ID:INC0323501
Read the full incident report →
Notice September 30, 2026 - Detected by Pingoru
- Sep 30, 2026, 02:48 AM UTC
- Resolved
- Sep 30, 2026, 02:48 AM UTC
- Duration
- —
Timeline · 1 update
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resolved Sep 30, 2026, 06:16 AM UTC
Please be advised we experienced a degradation with our partner WorldPay services between 05:48 and 05:54 UTC. The incident has since been resolved successfully, and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner was remediating the situation. MIM Paysafe Reference ID:INC0323484
Read the full incident report →
Notice September 28, 2026 - Detected by Pingoru
- Sep 28, 2026, 08:10 AM UTC
- Resolved
- Sep 28, 2026, 08:10 AM UTC
- Duration
- —
Affected: Cardinal Commerce (3DS2)
Timeline · 1 update
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resolved Sep 28, 2026, 08:10 AM UTC
Please be advised we experienced a degradation with our partner Cardinal Commerce (3DS2) services between 02:16 UTC and 03:06 UTC on September 27th. The incident has since been resolved successfully, and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner was remediating the situation. MIM Paysafe Reference ID: INC0323185
Read the full incident report →
- Detected by Pingoru
- Sep 23, 2026, 12:21 AM UTC
- Resolved
- Sep 23, 2026, 03:35 AM UTC
- Duration
- 3h 13m
Affected: PIX
Timeline · 2 updates
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investigating Sep 23, 2026, 12:21 AM UTC
Our partner PIX is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0322711
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resolved Sep 23, 2026, 03:35 AM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0322711
Read the full incident report →
- Detected by Pingoru
- Sep 16, 2026, 02:00 PM UTC
- Resolved
- Sep 16, 2026, 04:21 PM UTC
- Duration
- 2h 21m
Affected: Notification Services (SafetyPay)
Timeline · 3 updates
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identified Sep 16, 2026, 02:00 PM UTC
We are experiencing payment delays affecting a limited number of bank integrations. We are working with the highest priority to restore normal operations. We apologize for any impact on your business. Further updates will follow. MIM Paysafe Reference ID:INC0321767
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monitoring Sep 16, 2026, 04:01 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Sep 16, 2026, 04:21 PM UTC
This incident has been resolved.
Read the full incident report →
Notice September 16, 2026 - Detected by Pingoru
- Sep 16, 2026, 10:26 AM UTC
- Resolved
- Sep 16, 2026, 03:30 PM UTC
- Duration
- 5h 4m
Timeline · 4 updates
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identified Sep 16, 2026, 10:26 AM UTC
We are currently experiencing an issue with a third-party email service, which may prevent messages sent to our support teams from being delivered. If you require assistance, please contact our support teams by phone using your existing support numbers. We are working with the provider to restore service and will provide further updates as they become available. Reference ID: INC0321795
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identified Sep 16, 2026, 11:42 AM UTC
Our provider Salesforce has identified the root cause and is working on implementing a solution. MIM Paysafe Reference ID:INC0321795
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monitoring Sep 16, 2026, 03:17 PM UTC
A partial fix has been implemented, while the teams are working on a permanent solution, intermittent timeouts are expected.
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resolved Sep 16, 2026, 03:30 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 15, 2026, 06:03 PM UTC
- Resolved
- Sep 15, 2026, 06:34 PM UTC
- Duration
- 31m
Affected: Cardinal Commerce (3DS2)3DS V2
Timeline · 3 updates
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investigating Sep 15, 2026, 06:03 PM UTC
Our partner Cardinal Commerce is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0321737
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monitoring Sep 15, 2026, 06:23 PM UTC
Our provider Cardinal Commerce implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID: INC0321737
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resolved Sep 15, 2026, 06:34 PM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Cardinal Commerce was remediating the situation. MIM Paysafe Reference ID: INC0321737
Read the full incident report →
- Detected by Pingoru
- Sep 11, 2026, 11:44 PM UTC
- Resolved
- Sep 14, 2026, 07:41 AM UTC
- Duration
- 2d 7h
Affected: Banco del Pichincha
Timeline · 2 updates
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investigating Sep 11, 2026, 11:44 PM UTC
We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0321400
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resolved Sep 14, 2026, 07:41 AM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Banco del Pichincha was remediating the situation. MIM Paysafe Reference ID:INC0321400
Read the full incident report →
Notice September 10, 2026 - Detected by Pingoru
- Sep 10, 2026, 12:34 PM UTC
- Resolved
- Sep 11, 2026, 08:48 AM UTC
- Duration
- 20h 14m
Affected: Paysafe Acquiring RS2 - Batch ProcessingPaysafe Acquiring RS2 - InvoicesPaysafe Acquiring RS2 - Financial Reporting
Timeline · 2 updates
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identified Sep 10, 2026, 12:34 PM UTC
Please be advised that due to a technical issue on our processor side, Paysafe Acquiring (Europe) merchants and may be affected by a funding delay today. This may result in delayed postings and in delayed funding. Our processor is working with the highest priority on resolving the issues and restoring normal batch processing. Thank you for your understanding and apologize for the impact this might have on your business! Further updates will follow. Reference ID: INC0320977
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resolved Sep 11, 2026, 08:48 AM UTC
Please note the issue on our partner's side has now been fully resolved. Our partner has confirmed full recovery of all impacted services and processes. Clearing, merchant funding, and all related report processing are fully restored and operating normally. Files for all impacted dates have been successfully received and processed. Our operational teams are working with the highest priority to consolidate all outstanding payments and release them as soon as possible. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner was remediating the situation Reference ID: INC0320977
Read the full incident report →
Notice September 10, 2026 - Detected by Pingoru
- Sep 10, 2026, 09:15 AM UTC
- Resolved
- Sep 10, 2026, 09:15 AM UTC
- Duration
- —
Timeline · 1 update
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resolved Sep 10, 2026, 12:59 PM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while we were remediating the situation. If you have any questions, please don't hesitate to contact us at [email protected] MIM Paysafe Reference ID: INC0321033
Read the full incident report →
- Detected by Pingoru
- Sep 03, 2026, 07:15 PM UTC
- Resolved
- Sep 03, 2026, 10:15 PM UTC
- Duration
- 3h
Affected: Interchecks
Timeline · 3 updates
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investigating Sep 03, 2026, 07:15 PM UTC
Our partner Interchecks is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0320252
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identified Sep 03, 2026, 07:21 PM UTC
Our provider Interchecks has identified the root cause and is working on implementing a solution. MIM Paysafe Reference ID:INC0320252
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resolved Sep 03, 2026, 10:15 PM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0320252
Read the full incident report →
- Detected by Pingoru
- Sep 03, 2026, 08:07 AM UTC
- Resolved
- Sep 03, 2026, 08:07 AM UTC
- Duration
- —
Affected: Interac e-Transfer
Timeline · 1 update
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resolved Sep 03, 2026, 08:07 AM UTC
Please be advised we experienced a degradation Interac e-Transfer services between 23:53 UTC on September 2nd and 01:18 UTC on September 3rd. The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0320109
Read the full incident report →
- Detected by Pingoru
- Aug 30, 2026, 06:45 AM UTC
- Resolved
- Aug 30, 2026, 06:51 AM UTC
- Duration
- 5m
Affected: Fiserv First Data
Timeline · 2 updates
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investigating Aug 30, 2026, 06:45 AM UTC
Our partner Fiserv are investigating a potential issue with their services and we apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0319412
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resolved Aug 30, 2026, 06:51 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 30, 2026, 04:44 AM UTC
- Resolved
- Aug 30, 2026, 04:44 AM UTC
- Duration
- —
Timeline · 1 update
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resolved Aug 30, 2026, 08:11 AM UTC
Please be advised that our partner "Clover" experienced a degradation with their services between 05:49 UTC and 07:44 UTC. The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0319407
Read the full incident report →
- Detected by Pingoru
- Aug 28, 2026, 08:12 PM UTC
- Resolved
- Aug 28, 2026, 08:47 PM UTC
- Duration
- 35m
Affected: Moneris
Timeline · 3 updates
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investigating Aug 28, 2026, 08:12 PM UTC
We are investigating (a) potential issue(s) with the service(s) mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0319361
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monitoring Aug 28, 2026, 08:27 PM UTC
A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID:INC0319361
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resolved Aug 28, 2026, 08:47 PM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner MONERIS was remediating the situation. MIM Paysafe Reference ID:INC0319361
Read the full incident report →
- Detected by Pingoru
- Aug 27, 2026, 05:59 AM UTC
- Resolved
- Aug 27, 2026, 06:12 AM UTC
- Duration
- 12m
Affected: Banco de Crédito del Perú (BCP)
Timeline · 2 updates
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identified Aug 27, 2026, 05:59 AM UTC
Please be advised that we continue to be affected by the service disruption on Banco de Crédito del Perú (BCP) side. Our teams remain actively engaged with partner support and are closely monitoring the situation. We apologise for any impact this may have on your business. Further updates will be provided as they become available. Versión en Españo Por favor, tenga en cuenta que seguimos viéndonos afectados por la interrupción del servicio en Banco de Crédito del Perú (BCP). Nuestros equipos continúan trabajando activamente con el soporte de nuestro socio y monitorean la situación de cerca. Lamentamos cualquier impacto que esto pueda tener en su negocio. Proporcionaremos nuevas actualizaciones tan pronto como haya información disponible. MIM Paysafe Reference ID: INC0319114
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resolved Aug 27, 2026, 06:12 AM UTC
The incident has been resolved successfully, and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Banco de Crédito del Perú (BCP) was remediating the situation. MIM Paysafe Reference ID: INC0319114
Read the full incident report →
- Detected by Pingoru
- Aug 26, 2026, 03:19 PM UTC
- Resolved
- Aug 26, 2026, 05:05 PM UTC
- Duration
- 1h 46m
Affected: Skrill API
Timeline · 3 updates
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investigating Aug 26, 2026, 03:19 PM UTC
We are investigating potential issue with the Skrill Status Notifications Service. Some merchants or partners may incorrectly receive emails regarding failed Skrill API/MQI login attempts. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0318981
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identified Aug 26, 2026, 04:45 PM UTC
The issue has been identified and a fix is being implemented.
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resolved Aug 26, 2026, 05:05 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 26, 2026, 02:30 PM UTC
- Resolved
- Aug 26, 2026, 02:30 PM UTC
- Duration
- —
Timeline · 1 update
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resolved Aug 26, 2026, 06:28 PM UTC
Please be advised we experienced a degradation with TSYS services between 17:38 UTC and 17:42 UTC. The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0319054
Read the full incident report →
- Detected by Pingoru
- Aug 22, 2026, 07:01 AM UTC
- Resolved
- Aug 22, 2026, 09:15 AM UTC
- Duration
- 2h 13m
Affected: Payouts
Timeline · 4 updates
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investigating Aug 22, 2026, 07:01 AM UTC
We are investigating an issue with the Payouts Services and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0318502
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investigating Aug 22, 2026, 08:32 AM UTC
Our teams are still investigating, we will keep you informed on further progress. MIM Paysafe Reference ID:INC0318502
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monitoring Aug 22, 2026, 08:53 AM UTC
A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID:INC0318502
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resolved Aug 22, 2026, 09:15 AM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0318502
Read the full incident report →
- Detected by Pingoru
- Aug 19, 2026, 05:57 PM UTC
- Resolved
- Aug 19, 2026, 06:10 PM UTC
- Duration
- 12m
Affected: MPIAPI (REST)
Timeline · 3 updates
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investigating Aug 19, 2026, 05:57 PM UTC
We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0318177
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monitoring Aug 19, 2026, 06:01 PM UTC
A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID: INC0318177
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resolved Aug 19, 2026, 06:10 PM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0318177
Read the full incident report →
