Paysafe experienced a critical incident on August 22, 2026 affecting Payouts, lasting 2h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 22, 2026, 07:01 AM UTC
We are investigating an issue with the Payouts Services and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0318502
- investigating Aug 22, 2026, 08:32 AM UTC
Our teams are still investigating, we will keep you informed on further progress. MIM Paysafe Reference ID:INC0318502
- monitoring Aug 22, 2026, 08:53 AM UTC
A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID:INC0318502
- resolved Aug 22, 2026, 09:15 AM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0318502