Paysafe incident

Service Disruption - RTP through AptPay

Minor Resolved View vendor source →

Paysafe experienced a minor incident on August 7, 2026 affecting AptPay, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2026, 03:51 PM UTC
Resolved
Aug 07, 2026, 05:38 PM UTC
Duration
1h 47m
Detected by Pingoru
Aug 07, 2026, 03:51 PM UTC

Affected components

AptPay

Update timeline

  1. investigating Aug 07, 2026, 03:51 PM UTC

    Our partner is investigating an issue with RTP services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0316793

  2. resolved Aug 07, 2026, 05:38 PM UTC

    The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner AptPay was remediating the situation. MIM Paysafe Reference ID:INC0316793