Paysafe incident

Service Disruption - Merchant payments and Reporting

Minor Resolved View vendor source →

Paysafe experienced a minor incident on August 10, 2026 affecting Batch Upload and Merchant Payments, lasting 18h 52m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2026, 04:36 PM UTC
Resolved
Aug 11, 2026, 11:29 AM UTC
Duration
18h 52m
Detected by Pingoru
Aug 10, 2026, 04:36 PM UTC

Affected components

Batch UploadMerchant Payments

Update timeline

  1. investigating Aug 10, 2026, 04:36 PM UTC

    Please be advised that due to a technical issue, the daily merchant reporting and payment scheduled processes could not be completed within expected timeframe. As a result, Merchant posting and payments scheduled for August 10th will experience a 1-day delay and will be processed on August 11th. The root cause of the incident was identified, and we are applying additional preventive measures. We apologize for the impact this might have on your business MIM Paysafe Reference ID: INC0316965

  2. resolved Aug 11, 2026, 11:29 AM UTC

    This incident has been resolved.