Paysafe experienced a minor incident on September 23, 2026 affecting PIX, lasting 3h 13m. The incident has been resolved; the full update timeline is below.
Affected components
PIX
Update timeline
- investigating Sep 23, 2026, 12:21 AM UTC
Our partner PIX is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0322711
- resolved Sep 23, 2026, 03:35 AM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0322711