Paysafe incident

Service Degradation - SafetyPay

Minor Resolved View vendor source →

Paysafe experienced a minor incident on September 16, 2026 affecting Notification Services (SafetyPay), lasting 2h 21m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 02:00 PM UTC
Resolved
Sep 16, 2026, 04:21 PM UTC
Duration
2h 21m
Detected by Pingoru
Sep 16, 2026, 02:00 PM UTC

Affected components

Notification Services (SafetyPay)

Update timeline

  1. identified Sep 16, 2026, 02:00 PM UTC

    We are experiencing payment delays affecting a limited number of bank integrations. We are working with the highest priority to restore normal operations. We apologize for any impact on your business. Further updates will follow. MIM Paysafe Reference ID:INC0321767

  2. monitoring Sep 16, 2026, 04:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 16, 2026, 04:21 PM UTC

    This incident has been resolved.