Paysafe experienced a minor incident on September 15, 2026 affecting Cardinal Commerce (3DS2) and 3DS V2, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 15, 2026, 06:03 PM UTC
Our partner Cardinal Commerce is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0321737
- monitoring Sep 15, 2026, 06:23 PM UTC
Our provider Cardinal Commerce implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID: INC0321737
- resolved Sep 15, 2026, 06:34 PM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Cardinal Commerce was remediating the situation. MIM Paysafe Reference ID: INC0321737