Service Disruption - EU Acquiring Merchant Funding & Reports

Update timeline

1. identified Sep 10, 2026, 12:34 PM UTC

   Please be advised that due to a technical issue on our processor side, Paysafe Acquiring (Europe) merchants and may be affected by a funding delay today. This may result in delayed postings and in delayed funding. Our processor is working with the highest priority on resolving the issues and restoring normal batch processing. Thank you for your understanding and apologize for the impact this might have on your business! Further updates will follow. Reference ID: INC0320977

2. resolved Sep 11, 2026, 08:48 AM UTC

   Please note the issue on our partner's side has now been fully resolved. Our partner has confirmed full recovery of all impacted services and processes. Clearing, merchant funding, and all related report processing are fully restored and operating normally. Files for all impacted dates have been successfully received and processed. Our operational teams are working with the highest priority to consolidate all outstanding payments and release them as soon as possible. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner was remediating the situation Reference ID: INC0320977