Paysafe experienced a minor incident on October 16, 2026 affecting PSC Payment and PSC Payment myPaysafe and 1 more component, lasting 9h 25m. The incident has been resolved; the full update timeline is below.
Affected components
PSC PaymentPSC Payment myPaysafePSC Payout & RefundPaysafecash Payment
Update timeline
- investigating Oct 16, 2026, 06:33 AM UTC
We are investigating issues with our paysafecard payment API and apologize for the impact this might have on your business. Our technical teams are working on a solution and will keep you informed on progress. If you have any questions, please don't hesitate to contact us at [email protected] MIM Paysafe Reference ID: INC0325720
- monitoring Oct 16, 2026, 02:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 16, 2026, 03:58 PM UTC
This incident has been resolved.