Paysafe experienced a minor incident on October 14, 2026 affecting Interac e-Transfer, lasting 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 14, 2026, 08:37 AM UTC
Our partner Peoples Trust is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0325381
- monitoring Oct 14, 2026, 08:59 AM UTC
Our provider Peoples Trust implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID:INC0325381
- resolved Oct 14, 2026, 09:14 AM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Peoples Trust was remediating the situation. MIM Paysafe Reference ID:INC0325381