Payrexx Outage History

Payrexx is up right now

There were 5 Payrexx outages since February 4, 2026 totaling 76h 20m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.payrexx.com

Notice April 24, 2026

Problems with Payouts (CHF & USD) on Monday 20.4.2026

Detected by Pingoru
Apr 24, 2026, 10:28 AM UTC
Resolved
Apr 27, 2026, 01:14 PM UTC
Duration
3d 2h
Timeline · 2 updates
  1. investigating Apr 24, 2026, 10:28 AM UTC

    We would like to inform you that technical irregularities occurred during the payout runs on Monday, April 20th. As a result, some payouts in CHF and USD could not be successfully processed. We are currently in close contact with our payout partner to clarify the exact reasons for this delay and to ensure that the outstanding payments are processed as quickly as possible.

  2. resolved Apr 27, 2026, 01:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 18, 2026

Degraded Performance: Issues with static asset delivery (CDN/WAF)

Detected by Pingoru
Mar 18, 2026, 01:43 PM UTC
Resolved
Mar 17, 2026, 03:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Mar 18, 2026, 01:43 PM UTC

    Summary: Between March 17, 16:00 UTC and March 18, 12:00 UTC, we experienced intermittent issues where some static files (CSS, JavaScript, and images) failed to load via our CDN. Impact: This occurred specifically when a certain number of requests were made within a short period, triggering a WAF security challenge. For affected users, this led to rendering issues in the UI and prevented some payments from being completed. Resolution: We have adjusted the WAF challenge thresholds to correctly handle high-frequency requests for static assets. The service has been fully stable since 12:00 UTC. We apologize for the inconvenience.

Read the full incident report →

Notice February 10, 2026

Webhooks for Plugin Integrations Not Working

Detected by Pingoru
Feb 10, 2026, 06:50 AM UTC
Resolved
Feb 10, 2026, 08:16 AM UTC
Duration
1h 26m
Timeline · 4 updates
  1. investigating Feb 10, 2026, 06:50 AM UTC

    We are currently investigating this issue.

  2. identified Feb 10, 2026, 06:56 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 10, 2026, 07:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 10, 2026, 08:16 AM UTC

    Merchants using just the plugin integrations (without custom webhooks) experienced delivery delays between 4:04 and 7:16 UTC. All pending webhooks have now been sent.

Read the full incident report →

Notice February 9, 2026

Performance Degradation & API Timeouts

Detected by Pingoru
Feb 09, 2026, 01:23 PM UTC
Resolved
Feb 07, 2026, 06:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Feb 09, 2026, 01:23 PM UTC

    Incident Status: Resolved Message: Between 19:04 UTC and 22:50 UTC on Saturday, February 7th, 2026, our platform experienced intermittent performance issues and brief connectivity outages. Analysis: Our monitoring identified an unusually high volume of malicious traffic patterns (automated SQL injection attempts). While our security layers blocked these attempts, the massive surge in requests acted as a Distributed Denial of Service (DDoS), leading to temporary API timeouts for some users. Timeline (UTC): - 19:04 – 19:06: Service interruption (2 min) - 19:26 – 19:27: Brief outage (1 min) - 19:58 – 19:59: Brief outage (1 min) - 20:30 – 20:31: Brief outage (1 min) - 22:49 – 22:50: Final brief interruption (1 min) - 22:50: Mitigation complete; system stability fully restored. We have since updated our edge security filtering to handle similar traffic spikes in the future better.

Read the full incident report →

Critical February 4, 2026

Payment platform temporarily unavailable - 04.02.2026 since 10:42 AM (UTC)

Detected by Pingoru
Feb 04, 2026, 11:34 AM UTC
Resolved
Feb 04, 2026, 11:41 AM UTC
Duration
7m
Affected: Payrexx PaymentPayment Adapters
Timeline · 2 updates
  1. identified Feb 04, 2026, 11:34 AM UTC

    We are currently experiencing a temporary service interruption on the Payrexx platform due to a system update. Our IT team is actively working on resolving the issue as quickly as possible.

  2. resolved Feb 04, 2026, 11:41 AM UTC

    The problem has been identified and resolved. The platform has been fully accessible again since 11:12 AM (UTC).

Read the full incident report →

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