Payrexx incident

Incorrect Payouts since Release of 02.06.2026

Resolved after 1 day, affecting Merchant Backend, on June 10, 2026.

monitoring Jun 10, 2026, 07:51 AM UTC

Incorrect payouts have been generated since the release on June 2. Yesterday, a potential root cause was identified, and a fix was deployed. Some of today's payouts are still not correct. We are continuing our analysis and working on a full resolution.

Started
Jun 10, 2026, 07:51 AM UTC
Resolved
Jun 11, 2026, 08:39 AM UTC
Duration
1d
Detected by Pingoru
Jun 10, 2026, 07:51 AM UTC

Affected components

Merchant Backend

Update timeline

  1. monitoring Jun 10, 2026, 07:51 AM UTC

    Incorrect payouts have been generated since the release on June 2. Yesterday, a potential root cause was identified, and a fix was deployed. Some of today's payouts are still not correct. We are continuing our analysis and working on a full resolution.

  2. resolved Jun 11, 2026, 08:39 AM UTC

    This incident has been resolved.

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