Payrexx incident

Payout Delay - Payouts of 7+8. July 2026

Resolved after 22 hours 26 minutes, affecting Merchant Backend, on July 8, 2026.

investigating Jul 08, 2026, 08:55 AM UTC

We would like to inform you about a delay due to an error in the Payrexx Pay CHF payouts from yesterday, 7 July 2026. The error was caused by our payout partner. The technical team of our payout partner is currently investigating this incident.

Started
Jul 08, 2026, 08:55 AM UTC
Resolved
Jul 09, 2026, 07:21 AM UTC
Duration
22h 26m
Detected by Pingoru
Jul 08, 2026, 08:55 AM UTC

Affected components

Merchant Backend

Update timeline

  1. investigating Jul 08, 2026, 08:55 AM UTC

    We would like to inform you about a delay due to an error in the Payrexx Pay CHF payouts from yesterday, 7 July 2026. The error was caused by our payout partner. The technical team of our payout partner is currently investigating this incident.

  2. resolved Jul 09, 2026, 07:21 AM UTC

    This incident has been resolved.

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