Payrexx incident

Problem With Our Bank Reconciliation since Friday January 23rd.

Payrexx experienced a notice incident on January 27, 2026 affecting Merchant Backend, lasting 4h 34m. The incident has been resolved; the full update timeline is below.

Started: Jan 27, 2026, 06:31 AM UTC
Resolved: Jan 27, 2026, 11:06 AM UTC
Duration: 4h 34m
Detected by Pingoru: Jan 27, 2026, 06:31 AM UTC

Affected components

Merchant Backend

Update timeline

identified Jan 27, 2026, 06:31 AM UTC

We are currently experiencing technical difficulties affecting transactions since Friday, January 23rd. Payouts: Payments are currently delayed due to a system status error. Invoice Payments: Bank transfers (Payment method "Kauf auf Rechnung") received since Friday have not yet been posted to accounts. Our team is working on a fix. Your funds are safe, and all transactions will be processed automatically as soon as possible. No action is required on your part.
resolved Jan 27, 2026, 11:06 AM UTC

This incident has been resolved.