Payrexx incident
Problem With Our Bank Reconciliation since Friday January 23rd.
Resolved after 4 hours 34 minutes, affecting Merchant Backend, on January 27, 2026.
We are currently experiencing technical difficulties affecting transactions since Friday, January 23rd. Payouts: Payments are currently delayed due to a system status error. Invoice Payments: Bank transfers (Payment method "Kauf auf Rechnung") received since Friday have not yet been posted to accounts. Our team is working on a fix. Your funds are safe, and all transactions will be processed automatically as soon as possible. No action is required on your part.
Affected components
Update timeline
- identified Jan 27, 2026, 06:31 AM UTC
We are currently experiencing technical difficulties affecting transactions since Friday, January 23rd. Payouts: Payments are currently delayed due to a system status error. Invoice Payments: Bank transfers (Payment method "Kauf auf Rechnung") received since Friday have not yet been posted to accounts. Our team is working on a fix. Your funds are safe, and all transactions will be processed automatically as soon as possible. No action is required on your part.
- resolved Jan 27, 2026, 11:06 AM UTC
This incident has been resolved.
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