Payrexx experienced a major incident on December 23, 2025 affecting Payrexx Payment and Apply (signup.payrexx.com) and 1 more component, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Payrexx PaymentApply (signup.payrexx.com)Payment AdaptersServersDatabasesMerchant BackendAPIBackoffice DashboardPOS Terminals (Card Readers)
Update timeline
- investigating Dec 23, 2025, 10:48 AM UTC
Since approximately 11:30 CET we are partially not available. We are currently investigating this issue.
- resolved Dec 23, 2025, 11:15 AM UTC
The issues causing performance degradation and partial unavailability between 10:29 UTC and 11:04 UTC have been fully resolved.