Payrexx incident

Platform Partially Unavailable

Resolved after 26 minutes, affecting Payrexx Payment and Apply (signup.payrexx.com) and 1 more, on December 23, 2025.

resolved Dec 23, 2025, 11:15 AM UTC

The issues causing performance degradation and partial unavailability between 10:29 UTC and 11:04 UTC have been fully resolved.

Started
Dec 23, 2025, 10:48 AM UTC
Resolved
Dec 23, 2025, 11:15 AM UTC
Duration
26m
Detected by Pingoru
Dec 23, 2025, 10:48 AM UTC

Affected components

Payrexx PaymentApply (signup.payrexx.com)Payment AdaptersServersDatabasesMerchant BackendAPIBackoffice DashboardPOS Terminals (Card Readers)

Update timeline

  1. investigating Dec 23, 2025, 10:48 AM UTC

    Since approximately 11:30 CET we are partially not available. We are currently investigating this issue.

  2. resolved Dec 23, 2025, 11:15 AM UTC

    The issues causing performance degradation and partial unavailability between 10:29 UTC and 11:04 UTC have been fully resolved.

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