Payrexx incident

Degraded Performance: Issues with static asset delivery (CDN/WAF)

Notice Resolved View vendor source →

Payrexx experienced a notice incident on March 18, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2026, 01:43 PM UTC
Resolved
Mar 17, 2026, 03:00 PM UTC
Duration
—
Detected by Pingoru
Mar 18, 2026, 01:43 PM UTC

Update timeline

  1. resolved Mar 18, 2026, 01:43 PM UTC

    Summary: Between March 17, 16:00 UTC and March 18, 12:00 UTC, we experienced intermittent issues where some static files (CSS, JavaScript, and images) failed to load via our CDN. Impact: This occurred specifically when a certain number of requests were made within a short period, triggering a WAF security challenge. For affected users, this led to rendering issues in the UI and prevented some payments from being completed. Resolution: We have adjusted the WAF challenge thresholds to correctly handle high-frequency requests for static assets. The service has been fully stable since 12:00 UTC. We apologize for the inconvenience.