Payrexx incident

Performance Degradation & API Timeouts

Resolved after 4 hours 50 minutes, on February 7, 2026.

resolved Feb 09, 2026, 01:23 PM UTC

Incident Status: Resolved Message: Between 19:04 UTC and 22:50 UTC on Saturday, February 7th, 2026, our platform experienced intermittent performance issues and brief connectivity outages. Analysis: Our monitoring identified an unusually high volume of malicious traffic patterns (automated SQL injection attempts). While our security layers blocked these attempts, the massive surge in requests acted as a Distributed Denial of Service (DDoS), leading to temporary API timeouts for some users. Timeline (UTC): - 19:04 – 19:06: Service interruption (2 min) - 19:26 – 19:27: Brief outage (1 min) - 19:58 – 19:59: Brief outage (1 min) - 20:30 – 20:31: Brief outage (1 min) - 22:49 – 22:50: Final brief interruption (1 min) - 22:50: Mitigation complete; system stability fully restored. We have since updated our edge security filtering to handle similar traffic spikes in the future better.

Started
Feb 07, 2026, 06:00 PM UTC
Resolved
Feb 07, 2026, 10:50 PM UTC
Duration
4h 50m
Detected by Pingoru
Feb 07, 2026, 06:00 PM UTC

Update timeline

  1. resolved Feb 09, 2026, 01:23 PM UTC

    Incident Status: Resolved Message: Between 19:04 UTC and 22:50 UTC on Saturday, February 7th, 2026, our platform experienced intermittent performance issues and brief connectivity outages. Analysis: Our monitoring identified an unusually high volume of malicious traffic patterns (automated SQL injection attempts). While our security layers blocked these attempts, the massive surge in requests acted as a Distributed Denial of Service (DDoS), leading to temporary API timeouts for some users. Timeline (UTC): - 19:04 – 19:06: Service interruption (2 min) - 19:26 – 19:27: Brief outage (1 min) - 19:58 – 19:59: Brief outage (1 min) - 20:30 – 20:31: Brief outage (1 min) - 22:49 – 22:50: Final brief interruption (1 min) - 22:50: Mitigation complete; system stability fully restored. We have since updated our edge security filtering to handle similar traffic spikes in the future better.

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