PayRetailers incident

Peru - Payout Approval Rate Decrease

Ongoing since 09:59 AM UTC, affecting Payout - Bank Transfer and Payout - Wallet.

investigating Nov 05, 2026, 09:59 AM UTC

We are currently observing decreased approval rates for one or more payout services in the specified country. The situation is being closely monitored, and we will provide further updates as additional information becomes available. Please note that payouts to CCI (Código de Cuenta Interbancario) are being processed successfully. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.

Started
Nov 05, 2026, 09:59 AM UTC
Resolved
Ongoing
Duration
● 1h 42m
Detected by Pingoru
Nov 05, 2026, 09:59 AM UTC

Affected components

Payout - Bank TransferPayout - Wallet

Update timeline

  1. investigating Nov 05, 2026, 09:59 AM UTC

    We are currently observing decreased approval rates for one or more payout services in the specified country. The situation is being closely monitored, and we will provide further updates as additional information becomes available. Please note that payouts to CCI (Código de Cuenta Interbancario) are being processed successfully. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.

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