PayRetailers incident

Colombia - Bre-B Payins & Payouts Approval Rate Decrease

Resolved after 1 hour 30 minutes, affecting Payin - Bre-B and Payout - Bre-B, on November 3, 2026.

investigating Nov 03, 2026, 07:47 PM UTC

We are currently observing decreased approval rates for one or more payment services and withdrawals in the specified country. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.

Started
Nov 03, 2026, 07:47 PM UTC
Resolved
Nov 03, 2026, 09:17 PM UTC
Duration
1h 30m
Detected by Pingoru
Nov 03, 2026, 07:47 PM UTC

Affected components

Payin - Bre-BPayout - Bre-B

Update timeline

  1. investigating Nov 03, 2026, 07:47 PM UTC

    We are currently observing decreased approval rates for one or more payment services and withdrawals in the specified country. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.

  2. resolved Nov 03, 2026, 09:17 PM UTC

    This incident has been resolved.

Your product runs on more than PayRetailers

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →