PayRetailers incident

All countries - Payin & Payout outage

Resolved after 50 minutes, affecting API, on November 4, 2026.

monitoring Nov 04, 2026, 02:04 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 04, 2026, 01:33 PM UTC
Resolved
Nov 04, 2026, 02:23 PM UTC
Duration
50m
Detected by Pingoru
Nov 04, 2026, 01:33 PM UTC

Affected components

API

Update timeline

  1. investigating Nov 04, 2026, 01:33 PM UTC

    We are currently experiencing an outage affecting payins and payouts. Some transactions may fail or not be created successfully. Our team is investigating.

  2. monitoring Nov 04, 2026, 02:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Nov 04, 2026, 02:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 04, 2026, 02:23 PM UTC

    This incident has been resolved.

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