PayRetailers incident

Nigeria - Opay & Bank Transfer Payin Approval Rate Decrease

Ongoing since 07:21 AM UTC, affecting Payin - Banktransfer and Payin - Opay.

investigating Nov 05, 2026, 07:21 AM UTC

We are currently observing decreased approval rates for one or more payment services in the specified country. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.

Started
Nov 05, 2026, 07:21 AM UTC
Resolved
Ongoing
Duration
● 1h 19m
Detected by Pingoru
Nov 05, 2026, 07:21 AM UTC

Affected components

Payin - BanktransferPayin - Opay

Update timeline

  1. investigating Nov 05, 2026, 07:21 AM UTC

    We are currently observing decreased approval rates for one or more payment services in the specified country. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.

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