PayRetailers incident

API - Partial Outage

Resolved after 40 minutes, affecting API, on November 3, 2026.

monitoring Nov 03, 2026, 09:15 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 03, 2026, 08:46 PM UTC
Resolved
Nov 03, 2026, 09:27 PM UTC
Duration
40m
Detected by Pingoru
Nov 03, 2026, 08:46 PM UTC

Affected components

API

Update timeline

  1. investigating Nov 03, 2026, 08:46 PM UTC

    We are currently observing a partial outage affecting our API, which may result in failed or delayed requests for one or more payment services & payouts. The situation is being closely monitored, and we will provide further updates as additional information becomes available. Our teams are actively working to restore normal performance levels.

  2. monitoring Nov 03, 2026, 09:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 03, 2026, 09:27 PM UTC

    This incident has been resolved.

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