PayRetailers incident

Colombia - Bank Transfer Payout Approval Rate Decrease

Ongoing since 06:31 AM UTC, affecting Payout - Bank Transfer.

investigating Nov 03, 2026, 06:31 AM UTC

We are currently observing decreased approval rates for one or more payout services in the specified country. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.

Started
Nov 03, 2026, 06:31 AM UTC
Resolved
Ongoing
Duration
● 1h 45m
Detected by Pingoru
Nov 03, 2026, 06:31 AM UTC

Affected components

Payout - Bank Transfer

Update timeline

  1. investigating Nov 03, 2026, 06:31 AM UTC

    We are currently observing decreased approval rates for one or more payout services in the specified country. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.

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