PayRetailers incident
Colombia - Bre B Payin/Payout Approval Rate Decrease
Resolved after 40 minutes, affecting Payin - Bre-B and Payout - Bre-B, on November 3, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Nov 03, 2026, 01:45 AM UTC
We are currently observing decreased approval rates for one or more payment services in the specified country. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
- monitoring Nov 03, 2026, 01:54 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 03, 2026, 02:26 AM UTC
This incident has been resolved.
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