- Detected by Pingoru
- Nov 03, 2025, 10:20 AM UTC
- Resolved
- Nov 03, 2025, 10:40 AM UTC
- Duration
- 19m
Affected: 3D Secure3D Secure
Timeline · 3 updates
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identified Nov 03, 2025, 10:27 AM UTC
A problem with card processing for Visa card holders (affecting multiple banks) has been identified during the 3D Secure leg of transactions on both Aggregation and Gateway. We are in contact with External Partners on the issue.
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identified Nov 03, 2025, 10:28 AM UTC
We are enaging with externals to resovle this problem
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resolved Nov 03, 2025, 10:40 AM UTC
This problem has resolved for Visa card holders.
Read the full incident report →
- Detected by Pingoru
- Oct 30, 2025, 10:40 AM UTC
- Resolved
- Oct 30, 2025, 11:30 AM UTC
- Duration
- 49m
Affected: Capitec Pay
Timeline · 2 updates
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identified Oct 30, 2025, 10:40 AM UTC
A problem with Capitec Pay transactions has been identified on the Aggregation Platform, we are in contact with External Partners on the matter.
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resolved Oct 30, 2025, 11:30 AM UTC
This problem has been resolved with Capitec Pay transactions processing normally again.
Read the full incident report →
Critical October 29, 2025 - Detected by Pingoru
- Oct 29, 2025, 11:30 AM UTC
- Resolved
- Oct 29, 2025, 01:32 PM UTC
- Duration
- 2h 1m
Affected: Absa PayApple Pay3D SecureAggregation Button/Link paymentsMobicredAbsa involved transactionsAggregation ShopifyBidvest BankMoreTymeAggregation WooCommerceAggregation Card UpdatesOriginal Debit card payment methodCapitec PayAggregation XeroAggregation Callbacks/ITNAmerican Express involved transactionsFNBAggregation Developer DocumentsMukuru CashBidvest involved transactionsInvestecCapitec involved transactionsNedbankSamsung PayDiscovery involved transactionsAggregation EmailsScan to PayFNB involved transactionsAggregation Immediate PayoutsSCodeAggregation Merchant DashboardTyme BankInvestec involved transactionsSnapScanAggregation New User paymentsMulti-Currency PricingAggregation PayoutsStore Cards (RCS)Nedbank involved transactionsZapperRecurring PaymentsAggregation Reconciliation ReportsStandard Bank involved transactionsAggregation Refunds
Timeline · 3 updates
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identified Oct 29, 2025, 11:30 AM UTC
We are aware of the processing and login problems on Aggregation. Teams are investigating the matter.
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identified Oct 29, 2025, 01:13 PM UTC
The issue has been identified and a fix is currently being implemented. We will provide further updates as soon as possible.
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resolved Oct 29, 2025, 01:32 PM UTC
Processing has been fully restored and the Merchant portal is available again.
Read the full incident report →
- Detected by Pingoru
- Oct 23, 2025, 08:21 AM UTC
- Resolved
- Oct 23, 2025, 08:21 AM UTC
- Duration
- —
Affected: Multi-Currency Pricing
Timeline · 1 update
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resolved Oct 23, 2025, 08:21 AM UTC
Earlier this morning, some South African users will have seen their payment page be listed in a foreign currency when it should be showing a Rand amount on the Aggregation platform for card payments. This has been fixed.
Read the full incident report →
- Detected by Pingoru
- Oct 20, 2025, 07:00 AM UTC
- Resolved
- Oct 20, 2025, 07:00 AM UTC
- Duration
- —
Timeline · 1 update
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resolved Oct 20, 2025, 10:52 AM UTC
Merchants using the Aggregation platform encountered a problem accessing their Dashboards from just before 9am this morning till 11:30am. This was a result of a global AWS cloud related problem that has since been resolved by Amazon. This is being shared retroactively as the Status page itself was affected by this problem and not accesable at the time of the issue.
Read the full incident report →
- Detected by Pingoru
- Oct 08, 2025, 07:40 PM UTC
- Resolved
- Oct 08, 2025, 09:32 PM UTC
- Duration
- 1h 51m
Affected: Capitec PayCapitec Pay
Timeline · 3 updates
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identified Oct 08, 2025, 07:40 PM UTC
A problem with Capitec Pay transactions has been identified, affecting both Aggregation Instant EFT and Gateway SiD. We are engaging with Capitec on the matter.
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monitoring Oct 08, 2025, 08:14 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Oct 08, 2025, 09:32 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 15, 2025, 10:37 AM UTC
- Resolved
- Sep 19, 2025, 01:10 PM UTC
- Duration
- 4d 2h
Affected: FNBFNB
Timeline · 2 updates
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identified Sep 15, 2025, 10:37 AM UTC
An issue with FNB EFT payments has been identified. Buyers need to log into their FnB profiles and remove a pop-up that is occurring for FnB accounts. Once the pop-up with Terms and Conditions is removed, the transaction will process.
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resolved Sep 19, 2025, 01:10 PM UTC
This problem has been resolved for FnB EFT payments.
Read the full incident report →
- Detected by Pingoru
- Sep 15, 2025, 06:20 AM UTC
- Resolved
- Sep 15, 2025, 08:37 AM UTC
- Duration
- 2h 16m
Affected: Aggregation Merchant DashboardGateway MAP
Timeline · 4 updates
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identified Sep 15, 2025, 06:20 AM UTC
Gateway MAP and Aggregation Merchant dashboard are currently experiencing issues at the moment. Teams are attending to the matter at hand.
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monitoring Sep 15, 2025, 07:10 AM UTC
A fix has been implemented and we are monitoring the results.
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monitoring Sep 15, 2025, 07:35 AM UTC
We are continuing to monitor for any further issues.
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resolved Sep 15, 2025, 08:37 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 02, 2025, 06:24 AM UTC
- Resolved
- Sep 02, 2025, 07:49 AM UTC
- Duration
- 1h 24m
Affected: Aggregation Card Updates
Timeline · 2 updates
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identified Sep 02, 2025, 06:24 AM UTC
We have identified an issue with Card updates for Recurring transactions. Teams are currently addressing the situation with External Partners.
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resolved Sep 02, 2025, 07:49 AM UTC
This problem has been resolved. Card updates on Aggregation are working again.
Read the full incident report →
- Detected by Pingoru
- Sep 01, 2025, 07:41 AM UTC
- Resolved
- Sep 01, 2025, 01:09 PM UTC
- Duration
- 5h 27m
Affected: Aggregation Emails
Timeline · 2 updates
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identified Sep 01, 2025, 07:41 AM UTC
We have identified an issue with Aggregation mails affecting most emails on the Aggregation system. Teams are addressing the matter currently. Please note that this is affecting emails only.
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resolved Sep 01, 2025, 01:09 PM UTC
This problem affecting emails on Aggregation has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 20, 2025, 06:39 AM UTC
- Resolved
- Aug 20, 2025, 08:41 AM UTC
- Duration
- 2h 1m
Affected: Store Cards (RCS)Store Cards (RCS)
Timeline · 2 updates
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identified Aug 20, 2025, 06:39 AM UTC
A problem with RCS (store card) payments has been identified. We are in contact with External Partners on the matter.
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resolved Aug 20, 2025, 08:41 AM UTC
This problem has been resolved for RCS payments.
Read the full incident report →
- Detected by Pingoru
- Aug 19, 2025, 05:00 PM UTC
- Resolved
- Aug 19, 2025, 06:20 PM UTC
- Duration
- 1h 19m
Affected: In-store paymentsIn-store payments
Timeline · 2 updates
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identified Aug 19, 2025, 06:11 PM UTC
An issue with POS payments has been identified. We are in contact with External Partners on the matter.
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resolved Aug 19, 2025, 06:20 PM UTC
This problem has been resolved for POS transctions.
Read the full incident report →
- Detected by Pingoru
- Aug 07, 2025, 01:25 PM UTC
- Resolved
- Aug 07, 2025, 01:25 PM UTC
- Duration
- —
Affected: 3D SecureAbsa involved transactionsAmerican Express involved transactionsBidvest involved transactionsCapitec involved transactionsDiscovery involved transactionsFNB involved transactionsInvestec involved transactionsNedbank involved transactionsStandard Bank involved transactions
Timeline · 1 update
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resolved Aug 07, 2025, 01:55 PM UTC
There was a processing disruption on the Gateway platform from 13:55-14:03. During this time, users may have experienced trouble completing transactions. This has been resolved with full functionality to Gateway processing resuming at 14:03.
Read the full incident report →
- Detected by Pingoru
- Aug 04, 2025, 09:30 AM UTC
- Resolved
- Aug 04, 2025, 10:31 AM UTC
- Duration
- 1h 1m
Affected: 3D Secure3D SecureCapitec involved transactionsCapitec involved transactions
Timeline · 3 updates
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identified Aug 04, 2025, 09:30 AM UTC
Capitec card-holders are currently experiencing problems with the 3D Secure leg of card payments. We are in contact with External Partners on the matter.
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monitoring Aug 04, 2025, 10:29 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Aug 04, 2025, 10:31 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 04, 2025, 09:27 AM UTC
- Resolved
- Aug 04, 2025, 10:31 AM UTC
- Duration
- 1h 3m
Affected: Capitec PayCapitec Pay
Timeline · 3 updates
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identified Aug 04, 2025, 09:27 AM UTC
A problem with transactions for Capitec Pay has been identified affecting both Aggregation Instant EFT and Gateway SiD. We are in contact with External Partners on the matter.
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monitoring Aug 04, 2025, 10:30 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Aug 04, 2025, 10:31 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 01, 2025, 10:02 AM UTC
- Resolved
- Aug 01, 2025, 10:30 AM UTC
- Duration
- 27m
Affected: 3D Secure3D SecureCapitec involved transactionsCapitec involved transactions
Timeline · 2 updates
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identified Aug 01, 2025, 10:02 AM UTC
A problem with Capitec transactions on the 3D secure leg of card transactions has been identified, affecting both Aggregation and Gateway card payments. We are in contact with External Partners on the matter.
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resolved Aug 01, 2025, 10:30 AM UTC
This problem has been resolved for Capitec card transactions.
Read the full incident report →
- Detected by Pingoru
- Jul 25, 2025, 02:24 PM UTC
- Resolved
- Jul 26, 2025, 05:43 AM UTC
- Duration
- 15h 18m
Affected: Multi-Currency Pricing
Timeline · 3 updates
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identified Jul 25, 2025, 02:24 PM UTC
We have identified a problem with MCP payments. Teams are attending to this matter at hand to resolve this issue.
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identified Jul 25, 2025, 02:25 PM UTC
We are continuing to work on a fix for this issue.
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resolved Jul 26, 2025, 05:43 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 22, 2025, 02:30 PM UTC
- Resolved
- Jul 22, 2025, 04:33 PM UTC
- Duration
- 2h 2m
Affected: Apple Pay
Timeline · 3 updates
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investigating Jul 22, 2025, 02:30 PM UTC
Dear valued merchant, Please be advised that ApplePay seems to be down on our Aggregation module. Our technical teams are attempting to resolve.
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investigating Jul 22, 2025, 02:32 PM UTC
We are continuing to investigate this issue.
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resolved Jul 22, 2025, 04:33 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 17, 2025, 12:04 AM UTC
- Resolved
- Jul 17, 2025, 01:03 AM UTC
- Duration
- 59m
Affected: Standard Bank involved transactions
Timeline · 3 updates
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investigating Jul 17, 2025, 12:04 AM UTC
Dear valued merchant, Please be advised that SBSA acquiring seems to be down. We are working with them to try and resolve the issue. We will update you as soon as we have more information.
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investigating Jul 17, 2025, 12:04 AM UTC
We are continuing to investigate this issue.
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resolved Jul 17, 2025, 01:03 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 16, 2025, 06:48 AM UTC
- Resolved
- Jul 16, 2025, 08:09 AM UTC
- Duration
- 1h 20m
Affected: Aggregation Immediate Payouts
Timeline · 2 updates
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identified Jul 16, 2025, 06:48 AM UTC
Immediate Payout requests on Aggregation are currently disabled.
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resolved Jul 16, 2025, 08:09 AM UTC
This problem has been resolved. Immediate payouts on Aggregation are available again.
Read the full incident report →
- Detected by Pingoru
- Jul 14, 2025, 07:26 AM UTC
- Resolved
- Jul 14, 2025, 07:26 AM UTC
- Duration
- —
Affected: Nedbank involved transactions
Timeline · 1 update
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resolved Jul 14, 2025, 07:26 AM UTC
Card Payments for Merchants with Nedbank accounts encountered issues between 08:05 and 08:33 this morning on the Gateway Platform. The problem has been mitigated with External Partners, transactions are processing normally since.
Read the full incident report →
- Detected by Pingoru
- Jul 09, 2025, 06:47 AM UTC
- Resolved
- Jul 09, 2025, 07:56 AM UTC
- Duration
- 1h 8m
Affected: Samsung Pay
Timeline · 2 updates
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identified Jul 09, 2025, 06:47 AM UTC
A problem with Samsung Pay transactions on the Aggregation platform has been identified. Teams are currently looking into the matter.
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resolved Jul 09, 2025, 07:56 AM UTC
This problem has been resolved for Samsung Pay transactions on Aggregation.
Read the full incident report →
- Detected by Pingoru
- Apr 29, 2025, 09:58 AM UTC
- Resolved
- Apr 23, 2026, 01:07 PM UTC
- Duration
- 359d 3h
Affected: Aggregation Donation Page for NPO's
Timeline · 1 update
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monitoring Apr 29, 2025, 09:58 AM UTC
The charity donation page has been disabled. Donations to NPO's are still available via the relevant merchant integrations.
Read the full incident report →
