PayFast experienced a major incident on November 3, 2025 affecting 3D Secure and 3D Secure, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
3D Secure3D Secure
Update timeline
- identified Nov 03, 2025, 10:27 AM UTC
A problem with card processing for Visa card holders (affecting multiple banks) has been identified during the 3D Secure leg of transactions on both Aggregation and Gateway. We are in contact with External Partners on the issue.
- identified Nov 03, 2025, 10:28 AM UTC
We are enaging with externals to resovle this problem
- resolved Nov 03, 2025, 10:40 AM UTC
This problem has resolved for Visa card holders.