PayFast incident

PayBill processing on Gateway

Minor Resolved View vendor source →

PayFast experienced a minor incident on December 4, 2025 affecting Gateway PayBill, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2025, 08:36 AM UTC
Resolved
Dec 04, 2025, 09:00 AM UTC
Duration
24m
Detected by Pingoru
Dec 04, 2025, 08:36 AM UTC

Affected components

Gateway PayBill

Update timeline

  1. identified Dec 04, 2025, 08:36 AM UTC

    A problem with PayBill transactions on Gateway has been identified, this is having an impact on PayBill processing. Teams are urgently looking into the problem for resolution of the issue.

  2. resolved Dec 04, 2025, 09:00 AM UTC

    This problem for PayBill on Gateway has been resolved.