PayFast incident

Processing issues on Gateway

Critical Resolved View vendor source →

PayFast experienced a critical incident on November 6, 2025 affecting Apple Pay and 3D Secure and 1 more component, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2025, 08:41 AM UTC
Resolved
Nov 06, 2025, 10:21 AM UTC
Duration
1h 40m
Detected by Pingoru
Nov 06, 2025, 08:41 AM UTC

Affected components

Apple Pay3D SecureAbsa involved transactionsMobicredMomopayAmerican Express involved transactionsBidvest involved transactionsPayPalGateway Core3Capitec involved transactions

Update timeline

  1. identified Nov 06, 2025, 08:44 AM UTC

    Processing via Gateway is currently down. We are urgently investigating the issue.

  2. monitoring Nov 06, 2025, 09:47 AM UTC

    Gateway Processing has resumed, we continue to monitor for any problems.

  3. resolved Nov 06, 2025, 10:21 AM UTC

    This problem affecting Gateway Processing has been resolved.