PayFast experienced a major incident on November 28, 2025 affecting FNB and FNB and 1 more component, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
FNBFNBFNB involved transactionsFNB involved transactions
Update timeline
- identified Nov 28, 2025, 12:46 PM UTC
We are seeing intermittent issues with FnB processing across both Aggregation and Gateway Platforms currently. We are in contact with External Partners on the matter.
- monitoring Nov 28, 2025, 12:53 PM UTC
We have noted a recovery for FNB card payments.
- resolved Nov 28, 2025, 01:13 PM UTC
This problem has been resolved for FnB payments.