PayFast experienced a major incident on November 4, 2025 affecting Nedbank involved transactions, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Nedbank involved transactions
Update timeline
- identified Nov 04, 2025, 09:02 PM UTC
A problem with card transactions for Nedbank merchants has been identified on Gateway. Teams are busy engaging with External partners on the matter.
- resolved Nov 04, 2025, 09:34 PM UTC
This problem affecting Nedbank merchants for card processing on Gateway has been resolved.