There were 6 PayFast outages since February 10, 2026 totaling 120h 49m of downtime. Each is summarised below — incident details, duration, and resolution information.
An issue with Point-of-Sale (POS) transactions has been identified. Team are in contact with External Partners on the matter.
This problem affecting POS transactions has been resolved with full functionality restored to the service on both the Aggregation and Gateway platforms.
A problem with Absa Pay transactions on the Aggregation and Gateway platforms has been identified. We are in contact with External Partners on the matter.
Absa Pay is currently disabled as the problem is being attended to.
Absa Pay problems have been resolved on both the Aggregation and Gateway platforms.
We’re aware of a fraudulent email currently being sent to consumers, requesting confirmation of card details and urging recipients to click a link. This email is not from Payfast. It is a phishing scam and should be deleted immediately. This matter has been escalated to our internal security teams and reported to the relevant authorities. To learn more about how to spot suspicious emails and keep your account safe, read this article: https://support.payfast.help/portal/en/kb/articles/suspicious-emails-phishing-scams
This post is being taken down. For more information on phishing, please visit: https://support.payfast.help/portal/en/kb/articles/suspicious-emails-phishing-scams
A problem with Aggregation processing has been identified. Buyers will experience intermittent issues with processing. Teams are urgently attending to the issue.
This problem has been resolved for Aggregation processing. We are continuing to keep close eyes on the system.
Between 08:35 and 09:17, Nedbank card issuers will have experienced problems completing card payments due to an external issue on the 3D Secure leg of transactions. Both our Aggregation and Gateway platform were impacted. This problem has been resolved.
We are currenctly experiencing technical issues with upstream service providers. Issue is urgently being investigated
Issue has been resolved and services restored.
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