PayFast experienced a critical incident on February 2, 2026 affecting Bidvest involved transactions, lasting 10h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Bidvest involved transactions
Update timeline
- identified Feb 02, 2026, 02:09 PM UTC
A problem affecting Bidvest Acquiring merchants has been identified on Gateway. Teams are busy engaging with External partners on the matter.
- resolved Feb 03, 2026, 12:29 AM UTC
This problem has been resolved for Gateway Bidvest merchants.