PayFast incident

Processing and Merchant Portal login issues

Critical Resolved View vendor source →

PayFast experienced a critical incident on October 29, 2025 affecting Absa Pay and Apple Pay and 1 more component, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 11:30 AM UTC
Resolved
Oct 29, 2025, 01:32 PM UTC
Duration
2h 1m
Detected by Pingoru
Oct 29, 2025, 11:30 AM UTC

Affected components

Absa PayApple Pay3D SecureAggregation Button/Link paymentsMobicredAbsa involved transactionsAggregation ShopifyBidvest BankMoreTymeAggregation WooCommerce

Update timeline

  1. identified Oct 29, 2025, 11:30 AM UTC

    We are aware of the processing and login problems on Aggregation. Teams are investigating the matter.

  2. identified Oct 29, 2025, 01:13 PM UTC

    The issue has been identified and a fix is currently being implemented. We will provide further updates as soon as possible.

  3. resolved Oct 29, 2025, 01:32 PM UTC

    Processing has been fully restored and the Merchant portal is available again.