PayFast incident

Zapper payments

Major Resolved View vendor source →

PayFast experienced a major incident on November 27, 2025 affecting Zapper and Zapper, lasting 8h 25m. The incident has been resolved; the full update timeline is below.

Started
Nov 27, 2025, 04:36 AM UTC
Resolved
Nov 27, 2025, 01:01 PM UTC
Duration
8h 25m
Detected by Pingoru
Nov 27, 2025, 04:36 AM UTC

Affected components

ZapperZapper

Update timeline

  1. identified Nov 27, 2025, 04:36 AM UTC

    A problem with Zapper payments (QR codes) has been identified on both the Aggregation and Gateway systems. We are in contact with External Partners for resolution on their side.

  2. resolved Nov 27, 2025, 01:01 PM UTC

    This problem for Zapper payments has been resolved on both the Aggregation and Gateway systems, with full functionality to QR code payments restored.