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Patients Know Best is operational right now. Last checked just now; the most recent incident resolved 2d ago.
Real-time Patients Know Best status, recent outages, and incident history — pulled directly from Patients Know Best's official status page at https://www.pkbstatus.com every 5 minutes. Pingoru tracks 7 Patients Know Best services and has captured 39 incidents in the last 90 days (98.41% uptime). Get email, Slack, Discord, or webhook alerts the moment Patients Know Best reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- PKB WebsiteUK Production environment
Timeline · 2 updates
- identified · Aug 24, 2026, 03:02 PM UTC
Performance: Since around 15:03, some users may be experiencing slower performance, while others may find the system is operating normally. We are investigating the cause and working to resolve the issue as soon as possible.
- monitoring · Aug 24, 2026, 03:46 PM UTC
We identified that the performance issues encountered this afternoon were related to a recent update that enabled the visibility of FHIR test results in the UI. We have now rolled back this change on UK production whilst we address the underlying issues.
Latest: We identified that the performance issues encountered this afternoon were related to a recent update that enabled the visibility of FHIR test results in the UI. We have now rolled …
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- PKB WebsiteUK Production environment
Timeline · 1 update
- investigating · Jul 23, 2026, 03:36 AM UTC
There is an ongoing issue with the Patient dashboard on UK production. Users may see an error message and not all notifications will load. This is being investigated.
Latest: There is an ongoing issue with the Patient dashboard on UK production. Users may see an error message and not all notifications will load. This is being investigated.
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- PKB WebsiteUK Production environment
Timeline · 1 update
- investigating · Jul 09, 2026, 08:20 AM UTC
We have identified an outage last night between 18:08 and 18:23. We are continuing to investigate the cause of this issue to help mitigate this in future. We apologise for any inconvenience that has been caused and thank you for your patience. If you require any support during this time, please contact our team at [email protected].
Latest: We have identified an outage last night between 18:08 and 18:23. We are continuing to investigate the cause of this issue to help mitigate this in future. We apologise for any inco…
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- PKB WebsiteUK Production environment
Timeline · 1 update
- monitoring · Jun 19, 2026, 08:05 AM UTC
We are aware of an issue with processing new data into our FHIR store, which began at 22:04 on Thursday 18th of June. There is no downtime affecting PKB, and existing data can still be retrieved without issue, However, appointments, medications & diagnoses added since 22:04 last night are currently being processed and will appear in the UI in approximately 30 minutes.
Latest: We are aware of an issue with processing new data into our FHIR store, which began at 22:04 on Thursday 18th of June. There is no downtime affecting PKB, and existing data can stil…
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- Started Aug 24, 2026, 03:02 PM UTC · Resolved Aug 26, 2026, 03:15 PM UTC · 2d
- Issue with the Patient dashboard ResolvedStarted Jul 23, 2026, 03:36 AM UTC · Resolved Jul 23, 2026, 07:30 AM UTC · 3h 53m
- UK production outage ResolvedStarted Jul 09, 2026, 08:20 AM UTC · Resolved Jul 10, 2026, 06:27 AM UTC · 22h 6m
- Started Jun 19, 2026, 08:05 AM UTC · Resolved Jun 19, 2026, 08:31 AM UTC · 25m