Resolved after 2 days, affecting PKB Website and PKB Website (PKB Website — UK Production environment), on August 24, 2026.
We identified that the performance issues encountered this afternoon were related to a recent update that enabled the visibility of FHIR test results in the UI. We have now rolled back this change on UK production whilst we address the underlying issues.
Affected components
Update timeline
- identified Aug 24, 2026, 03:02 PM UTC
Performance: Since around 15:03, some users may be experiencing slower performance, while others may find the system is operating normally. We are investigating the cause and working to resolve the issue as soon as possible.
- monitoring Aug 24, 2026, 03:46 PM UTC
We identified that the performance issues encountered this afternoon were related to a recent update that enabled the visibility of FHIR test results in the UI. We have now rolled back this change on UK production whilst we address the underlying issues.
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